The UPS Store

Remy Ruxx

I can't give this review five stars based off of the unfortunate situation. I will however give it four stars based off of the recovery. Long story short I sent out a package which was delivered and signed for. Unluckily for me it didn't go to the person that it was supposed to go to. I was fortunate enough to have Brandon step up and launch an investigation immediately. He promised me we'll have it process and call me back that following Monday. Which is exactly what happened come to find out the Packers was lost and I was refunded for my package in a timely manner. I want to give credit when credit is due. He recognize the problem and took action to correct it.I understand that unforeseeable things happen in business. For example things get lost damaged etc. But when I does happen I feel the way you react and recover means a lot. They made me feel like my situation was a priority. And that's what's going to keep me coming back regardless of what happened this time.

Constance Deater

Joel was very helpful and courteous during a recent visit on October 4. Thank you Joel!

Jessicah Michira

Excellent service and always readily available to help with all the questions

Michele Beaudry

Super friendly and helpful staff and no wait! I drive from Middletown to this UPS Store because I refuse to go to the Middletown UPS Store.