Fairfield Inn & Suites by Marriott Rapid City

Merri Williams

Our room did not have curtains. The one blind on the window was not enough to keep out the parking lot lights. I asked the front desk for curtains after the first night, but never received them. We ended up draping a blanked on the empty curtain rod over the window. The room was never cleaned during our 4-day stay. The queen beds are small more like full size beds.

Nathan Allen

Room was ok. One trash can in the room is inconvenient. No sheer curtains, so it's either super bright or dark. Cheap ac unit with no wall controls. I expect better from a $200 a night Marriot hotel. Everything was clean, but construction had only left one ice machine in the hotel. Felt like a cheap experience with no coordination. Breakfast nook is tiny and crowded for an obvious family vacation spot. Coffee station is in the corner which just crowds it up more.

Shar Wilson

May 29 2022: Check in was terrible. The key didn't work twice so I got moved to a different room, an adjoining room where I could hear everything the woman was saying and doing. The whole hotel is under renovation it seems and shouldn't even be open. The room stunk and the hallway carpet was dirty .The staff was not helpful, just blissfully happy and indifferent. Avoid this place as it is the worst hotel I have stayed in so far.I have been on a two week trip. A good trip except for this shoddy hotel. I am glad I am only here for one night. Parking is free but the lot was full as it shares the lot with the local attraction next door. I would have left if I had another room to go to.

Verified Hotel Guest

Positive: They are remodeling and it will be better. It had a good breakfast and is in a great location. I love the walking path that is pet friendly. Negative: We paid for king rooms and got queen rooms. Our latch did not work on our room door. It said no pets on the website, when all the other motels in the complex are dog friendly.