Address: 2601 N Harwood St, Dallas, TX 75201, USA
Phone: +18337653900
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
Nir Sela
Always great coustmer service!
Sultan M
Visited to have my watch resized and I had the pleasure to deal with Ms. Alana. She provided me with such wonderful and attentive service. Everything was taken care of promptly and Alana even had my older watch steam cleaned for me. Makes me happy to own a Tudor knowing I have such wonderful service available :)
R Windom
Very prompt, professional service.
J W
They didn't think I had enough experience, eventhough I have 4 yrs of experience in micro electronics, other then that the interview was pretty comfortable once we got things going. (This is me keeping out negative details)
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Thanks. I both called and texted them with this question. They wouldn't commit to performing the service I requested, saying they had to "evaluate" the watch & parts once they received it. I've heard stories about them refusing to perform requests like mine and making customers purchase high- dollar items like a new bracelet.
I think so..
No. However, they can give you the current value for your Rolex.
I would call them and ask if you can just send it to them.
Not sure, you can call them and they could tell you if you can.
Dear Mr. Taylor, Thank you for contacting Rolex. If you are close to the Rolex Service Center in Dallas, you may bring your watch to our service counter and our staff will be happy to assist you. We are not able to provide an estimate for the watch until we have seen it. Their phone number is 214-871-0500. If you are unable to visit the Service Center, you may contact us at this number and we will send you a mailing kit with instructions, with which you may forward your watch directly to Rolex. You may also visit one of our Official Rolex Jewelers, who can also forward your watch directly to us. If they have an on-site workshop, they will be able to examine your watch at the store. Here is the link to our service network: https://www.rolex.com/rolex-dealers/services-locator/unitedstates#retailer=RSWI_3440&place=ChIJrY7FjsZGjoARzocxVdl4Tww&location=unitedstates Please let us know if we may further assist, Sincerely, The Rolex Customer Service Team
No, we are a service center only. Please refer to our network of Official Rolex Jewelers for all other needs. https://www.rolex.com/rolex-dealers/dealer-locator/unitedstates#near&location=unitedstates
They have a full-service for $495, and a basic service for $295. Best to show to them and let them educate you on the differences including which one is better for you.
It is a service center only. They do not sell watches at this location.
Contact Rolex directly
Reach out to Rolex directly... This is Google Maps help.
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