Heyde Sewing Machine Co.

Pattie Canter

As soon as I walked in the store, Renee greeted me and asked what she could help me with. Extremely friendly and helpful the entire time I was there. At least 30 minutes from my home but well worth the trip. Thanks Renee!

Molly Adler

Excellent service! Impressed with their personal attention to my sewing machine repair.

Longing for the harpazô moment!

When I see the reviews, I'm thinking : there are many more stores around St Louis that are really nice so why would I go to this store since reviews say they are rude?

Jo Jo

Tried to support a local business and avoid amazon but was made to feel so unwelcome, it would have been better to give Bezos my dollars. When I walked in, 3 employees stood chatting for several minutes before acknowledging me. I must have deeply upset the tall one, as a paying customer interrupting her coffee clatch, because when I asked 'do you carry a sewing machine cleaning kit?" she squaked "What!? there's no such thing!" Yes, ma'am there is. Your store not carrying does not mean such a thing does not exist. I said, 'um yes, they do, i was hoping you had one." and she replied 'you get those with your machine" rolled her eyes and waved her hand, dismissing me. Buckle up, you're not gonna believe this: people buy second hand machines or (like me) restore older ones to donate to job training programs and the machine doesnt have the original kit. Wild huh? One lady showed me where the brush, as in the one brush they carry, was and then tried explaining to me how it was used because I guess Im so stupid despite sewing for over a decade I dont know how a brush is used to clean a machine. Same for the oil, assuming I have no idea what or how its used. I Just wanted her to leave me alone so I stated I was going to get my universal needles then leave and she followed me over to the Schmetz display and began talking about what type i need. Ma'am. I did not ask. I know exactly what gauge I need. Eventually, she got the hint and left me alone but it was just so unpleasant being treated like a nuisance spending my money at the store and then talked down to like i was some kid who has never sewed in my life. Pam, the lovely lady who rang up my purchases, couldnt have been nicer or more pleasant. Really feel like she tried to be helpful. The rest can go whiz up a rope. Will still try to spend with a local business but not this one.