Spectrum Store

Category: Internet service provider in Wilson, North Carolina

Address: 2843 Raleigh Rd Pkwy W, Wilson, NC 27893, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Phat

Oct 9, 2022

Bad customer service, I went there and I was just about to ask him a question but the guy just signal me to sit down and wait while he and his co workers chit chatting.

Dready Black

Oct 5, 2022

Lil slow sometimes, but great customer service

Diane

Oct 1, 2022

14 hours outage so far, not including the 3 hours it was also out yesterday. Bet they won't come off that bill though. Wouldn't be as bad if it didn't go out all the time for no reason. Worst Internet service ever. Wish greenlight was available in Sims.

Penny Grant

Aug 31, 2022

Terry...such a lovely person to work with. I want to see you anytime I have a need. Your attention to detail, great positive attitude, and consistent help over several days is more than appreciate. Thank you.

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Questions & Answers

How much is it for just the internet and install cost

Chris Shines | Oct 17, 2018
Iriena Becerril-White | Oct 17, 2018

It depends on the speed you purchase and the area you are located. It also depends on promotions offered. They offer 30mgs, 50mgs and now depending on your location 100 mgs. If it has been over one year for any internet service they advice you to allow a technician out to make sure the wiring is good. This service cost 50 dollars or so depending on the area. It would be advised to pickup the equipment in store if you desire less stress. The speed needed depends on the devices you will be using. There is a seven dollars monthly charge for the device per month and for tech support. To be sure go by your local Spectrum store to k ow what they offer. Hope this helps.

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Can i just get only internent?

Minerva Rivera Cruz | Oct 17, 2017
Joyce Hamilton | Oct 17, 2017

Yes watch out for the gimmicks and fine print if you add stuff.

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Does THIS location house MOBILE phones so I dont have to do EVERYTHING (upgrades, tradeins) online!!!?

Brittany Trimiar | Oct 16, 2020
Samuel Fleming | Oct 16, 2020

Yes they do they take care all that fur you

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Do you service the Bailey area

Shirley Joyner | Oct 17, 2019
Samuel Fleming | Oct 17, 2019

Yes they do

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Why does your service suck so bad

Danie and Tre Tate | Oct 16, 2020
Edna Watson | Oct 16, 2020

I only have internet & landline phone service as of recently. It got to expensive for ME!

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Does the cable cover multiple tv's in a house

James Seaward | Oct 17, 2019
Florice Parker | Oct 17, 2019

Yes

Do u have prepaid service

Tracy Sanford | Oct 17, 2019
Florice Parker | Oct 17, 2019

No ma'am they have a package for 29.99 for cable internet is 49.99 a month

How can u change your internet password

Maybell Beamon | Oct 17, 2019
Florice Parker | Oct 17, 2019

I don't know about that

Why is a customer made to pick up equipment to be installed when the installer is supposed to have a work order and the equipment?

gerald padgett | Oct 17, 2019
Verity Wakefield | Oct 17, 2019

😋

Do you guys service the Pinetops area?

Tiffany Green | Oct 17, 2019
gerald padgett | Oct 17, 2019

They can't even service the Farmville area

I have a error cose lA01

Brandon BurneTT | Oct 17, 2018
Iriena Becerril-White | Oct 17, 2018

Call Spectrum and go throug the automatic status and if this does not correct the problem the system will forward you to a live technician to help with he issue or problem you have,

How can I pay my bill online without a account number

Elizabeth Jimenez | Oct 17, 2018
Iriena Becerril-White | Oct 17, 2018

Call them because without an account # it is more likely impossible to do.Call Spectrum and get your account number first, and ask them for the instructions and then you should be set.

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Why do my Box just turn off on its own

Shyla Wallen | Oct 17, 2018
Joyce Hamilton | Oct 17, 2018

Sometimes its a timer set and you dont know

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