New Moon Cafe

Category: Restaurant in Decatur, Illinois

Address: 3747 E William Street Rd, Decatur, IL 62521, USA

Phone: +12174280129

Opening hours

Sunday: 7AM–8:30PM

Monday: 6AM–8:30PM

Tuesday: 6AM–8:30PM

Wednesday: 6AM–8:30PM

Thursday: 6AM–8:30PM

Friday: 6AM–8:30PM

Saturday: 6AM–8:30PM

Reviews

Martie Ray

Oct 14, 2022

I used to love the food and service here but the last few visits have been awful. Today my partner and I ordered Tuna melt with no cheese (as I am lactose intolerant) with tater tots and a roast beef burrito deluxe. The server placed our orders in front of us and took off to refill my drink, while he was gone we noticed that I got fries instead of tots, there was cheese on my tuna melt, and my partner’s burrito was ground beef instead of roast beef. When the server brought back the drink I asked if they were all out of tots and he said “yeah” and then I said “I think there is cheese on my sandwich” and he turned to walk away and said “there shouldn’t be because I wrote no cheese.” My partner waved another worker over and explained our situation but before he could even talk about what was wrong with his food, she took off to the kitchen. She came back and said that they are remaking my order and I told her that my partners food is wrong as well so I just wanted to be compensated so that we may leave. She left to talk to the boss on duty and then came back with our original server and a tuna melt and tater tots. She apologized and said that the server did nothing wrong and that the boss on duty messed up our order. I stated to them that the food was not checked before being brought to us and that we were not asked if the substitutes were okay. The boss on duty came over and told the other two to leave and stated to us “if there is a problem with your food, then don’t pay for it” and then walked away. Very dismissive and I am very disappointed.

Ry Andes

Oct 12, 2022

Really good food and the slots are a more miss thin hit get the cubin sandwich

Treyton Poling

Oct 10, 2022

This may sound a little odd to have in a review, but this place has the best Pepsi I've ever tasted in my life.

Baylee Boliard

Oct 8, 2022

Nice vibe, good food and music! Had a singer in with good vocals too

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 16, 2022
New Moon Cafe | Oct 16, 2021

Mask use, table spacing, extensive use of sanitizer in cleaning and dishwashing, allowing fresh air to circulate as often as weather permits, monitoring staff and customers for illness, maintaining customer contact information.

Who owns new moon

Dan Smith | Oct 16, 2020
Dustin Spence | Oct 16, 2020

A man named Sergio goes by Serge. He owns New Moon and Mexpress in the old subway on brush college. Great guy and makes great food.

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