Address: 103 Trotters Ln, Franklin, KY 42134, USA
Phone: +12704950307
Verified Hotel Guest
Positive: They have fresh waffles for breakfast that actually taste good and the place is always clean and everything works as it should. nice place to stay I've stayed here more than 12 times over the years and it's definitely nice place to stay now Negative: BEDS ARE TO HARD ALWAYS STINKS LIKE CIGGERETES Owner is very grumpy and stingy with breakfast gets an attitude if you ask him to put out more he is very rude the way he ignores you while standing right in front of your face not a bad guy just disrespectfu
Josh Walton
Was told that internet was down but they were working to get it back up and going. 3hrs into stay I called front desk to see how the progress was going considering. Was told to call cable company myself. This is now the 3 Wyndham property that has had horrible customer service. Never again! 6/22/22: Obviously per the "owner" response you can tell they didn't read. This had nothing to do with internet service and everything to do with customer service being an issue!
Terri House
The manager of this place is off the chain. Goes on about truckers being smokers.makes u take a smoking room even though u smoke out of room. Just because tour bedding may smell like smoke charges u big fees. Don't not recommend at all. Says they are cutting u deals but there prices fluctuate so bad it is not funny. Have found a better place with solid rates right next to them. They will get my business from now on...not this place
Robin Piach
The place is dated but had large rooms with fridge, microwave, thick pillows and older but not horribly uncomfortable beds. Room smelled a bit musty and was probably at one point a smoking room, (we brought in a vent clip and put it on the air conditioner/ heater and just kept the fan running. )Maybe changing the curtains and taking out the carpet and replacing it with laminate would help with that, I know it would make the room feel cleaner, and brighter. The lighting was horrible in the rooms. It just felt dark, dank, and dated. No bugs that I saw. Varied price/room options between calling the front desk, Wyndham reservations and the Wyndham app. My mom was able to straighten everything out and made sure we were able to get non-smoking, 1st floor rooms (limited mobility). The door also didn't seal all the way around. There was RV parking close by which was good for my parents. We got to the "contental" breakfast 30 mintes before it closed...there was 1 bagle, and some frosted flakes, raisin bran and very little milk. The juice was mostly water 95% water. There was a waffle maker - unplugged and no waffle mix, no fruit, coffee, or really food. Parents went in earlier (closer to 7 am (breakfast opened at 6:30) and all they saw were a couple of bagles. All the tables had chairs up on them so if there was stuff to eat we would have had to take it back to our room, and there were no trays to do that with. Could hear the water in the pipes in the rooms above or next to us when they flushed or used the water. I know was a cheaper place to lay our head while traveling, and able to get some sleep, but we had stayed at other places that were comparable in price and had much more to offer. Would we stay here again? I honestly don't know.
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