Lids

Jennifer Deluca

My husband and I shopped here today. We bought 2 fitted hats and had custom embroidery done on both. We were told they would be completed by 4:15pm so we went to other shops while we waited. Went back at the expected time and had to wait an additional hour for our hats to be completed and the embroidery is such bad quality. We have been avid Lids shoppers but after today's experience we are thinking about taking business elsewhere.

Marisa Henegar

Needs to update the hours of operation online

Taco (#TacoPablow)

I've only been to this location a few times, but the experience has always been genuine! The young man who helped at the time of my last visit was very nice and well rooted in the business, I recommend this location to anyone looking to buy. You don't feel pressured while you're in there. It's truly a chill place to shop!

Kendria Walker

Would give 0 stars if I could. Went in to purchase a cap for my 5 yr old daughter for softball and it was prices 24.99 already overpriced but I was charged 27.99 instead when I advised the guy he charged me the wrong amount he says well the price is correct we just update the sticker. Okay so that is my fault? I think not. The young man with the dread hairstyle was beyond rude and his customer service needs some tightening up to say the least. Well needless to say they lost what could have been a loyal customer my daughter loves caps, but I will take my business elsewhere. I hope I catch a manager in store so I can tell him about his not so wonderful worker.