Price Point Furniture - Murfreesboro

Category: Furniture store in Murfreesboro, Tennessee

Address: 135 River Rock Blvd, Murfreesboro, TN 37128, USA

Phone: +16158956250

Opening hours

Sunday: 12–6PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Bill Stallings

Oct 11, 2022

We were greeted immediately upon entering. We were helped by Alex. He is a very nice, intelligent young man. We told him what we wanted and he took us to exactly what we wanted. We still shopped around, but eventually came back and made the purchase. The staff is very friendly and eager to help. My favorite person yhere is Alex though. I highly recommend, if you are looking for furniture, at least stop in and talk to them.

Michael Daddone

Oct 6, 2022

First off I want to say by far the worst experience with a furniture store. We went in back in August 2022 and selected 3 items to purchase. King bed and 2 love seats. They delivered the bed right away! this was great! We asked when the love seats would be in they said approx 2-3 weeks. We waited and called back since no one reached out to us.. Was told well not on this truck and Ashley didn't give a date, so we waited... a couple of more weeks and still nothing.. Waited again and finally October comes along and they set the date for delivery for the 17th. Now during this past few weeks we are being hounded by the finance company about payment which mind you, never received a bill to date! and still not all the merchandise... I called the finance company (American General) they stated and I quote "It doesn't matter if you received the furniture yet" Wow so pay for something you do not have ... What a way to do business. The furniture company gets there money and we do not have the goods. I decided to call Price Point and I apologized for venting a bit. I asked the person that answered the phone and she explained that yes they were at the mercy of the manufacturer like we were, nice way to put it. I asked since we waited for 2 months and wanted to cancel or refuse shipment she said well then you would need to come in and reselect or lose a 20% restocking fee. I should of did this earlier she stated. On the day we purchased we were told you could not cancel or you would lose the 20% fee just refuse delivery if you have to and you will not lose the 20%. So we are stuck after waiting 2 months, hounded by American General.. I will never buy from Price Point Furniture again. They day we went in was nice and the sales person, other then trying to juggle several sales at the same time, was nice.. but the experience has been awful by far...

Mildred Prince

Sep 18, 2022

Great personal service. No pressure! Chase was our sales person and very knowledgeable of features we ask about. Would be my destination store for any home furnishings I may want!!!!

Sara King

Sep 16, 2022

When I received my furniture it was Damage, do they schedule to have another set delivered, I told them to not bring me furniture from the store floor, and that’s exactly what they did. The furniture was dirty and Damage . So when I’m calling back to talk to Jenna she wasn’t answering her phone. I tol my husband to go to the store and she wasn’t no where to be found, mean while they kept saying that the furniture didn’t come from the floor, the two pieces that we needed was the two pieces that was missing from the floor.. Jenna said that she didn’t know that it came from the floor. She knew. Trying to ruin game on me. She tried it tho, but it didn’t work… If you pay for something you want good quality furniture. Not DAMAGED…….I’m not buying anything else from them…

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 15, 2022
Bobby Simon | Oct 15, 2021

They ask for you to wear a mask and they are wearing masks also but that's all.

I am needing my money back. I have had this couch for a week and hated it since day one. Who do I need to talk to so that this can be handled properly and professionally? Is there someone higher up that I speak with not at the store? Thanks.

Kelly Kelz | Oct 16, 2019
Robert Orend | Oct 16, 2019

I would try the store level first and then call corporate if you don't like what they tell you at the store level.

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