Reproductive Gynecology & Infertility | Columbus Location

Category: Fertility clinic

Address: 540 N Cleveland Ave Suite 100, Westerville, OH 43082, USA

Phone: +16148953333

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–1PM

Saturday: Closed

Reviews

Kristina Poli-Tackett

Oct 6, 2022

Do not waste your time or money at this Clinic. They’re a bunch of crooks and just care about your money. They don’t care if your struggling with fertility. There very disorganized and unprofessional. I have seen so much staff turn over. Every time l go in there’s somebody new and that’s very concerning. We were scheduled for an embryo transfer using donor eggs and spent $27,000 and the day we were scheduled our doctor was out sick and nobody bothered to tell us. They were 2 hours late to do our transfer doctor Jain ended up doing it and his assistant that was in the room dropped our catheter on the floor and they were unprepared and we had a healthy embryo and l think it sat out to long. When Dr. Jain did the transfer l felt like he was rushing and didn’t take his time. When he was finished his response was well this is my last transfer for the day lm out. That really made me feel horrible like he was rushing to leave. The nurse kept telling him l was ready and he took his good old time. I call every time to talk and they never answer there phone up front it’s very frustrating. I wouldn’t trust Dr. Jain as far as l could spit. I had Dr. Zolton and she was a good doctor honestly l think we would of had a successful pregnancy if she would of been the one that did it.

Shwetha A

Sep 29, 2022

This 5 star is for ashlie ivf coordinator, she is so kind , always answers the query i have within minutes , she even find solution to any problem i have between insurance and financial team, she is the best , i have never come across any person in my life who is so caring for the patient in any doctor practice. Thank you ashlie !

Kimberly Chamere

Sep 12, 2022

Disorganized. I wasn't informed that children weren't allowed at clinic until I arrived with my 4yo. After my labs were drawn, the front desk told me to have a nice day. When I arrived home, they told me to come back for an ultrasound that I somehow missed... My life is very busy. I should've been told about the child policy before arriving, and the office should have conducted my ultrasound before I left!

Samantha Scase

Sep 8, 2022

I got multiple tests done with Dr. Zolton, and all I got from her was “well everything seems normal.” I’m only 24 years old and have had four consecutive miscarries. We were told after testing we’d have an appointment to go over all of the results and see what her recommendation is. After my bubble test (she left me sitting in the room waiting for the test to begin for 45 minutes before even beginning) never heard from her again, and now I call to try to get in with any other doctor, and now they don’t accept my insurance. A huge waste of time and a false sense of hope. She never explained what was being tested and why, so trying to find a new clinic I have no clue what I’ve had done. Fingers crossed I can easily get my records.

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Questions & Answers

Do you take CareSource?

Candice Howard | Oct 16, 2018
Moriah Sechler | Jun 17, 2022

Caresource does not cover any fertility treatments or procedures or appointments. It only covers normal OBGYN appointments. You’ll end up paying out of pocket.

Do you have to pay these Bill's upfront? Or after the testing is done?

Alexandra Ziemianski | Oct 15, 2020
Traci Vernon | Oct 15, 2020

Depends on what your insurance covers. But usually u have to pay ur balance b4 your next visit

So they take medical?

Candice Howard | Oct 16, 2018
Rob Putnam | Oct 16, 2018

They take medical, but most don't cover fertility treatments. My wife's didn't and she is on mine as well and it didn't cover hardly any. Basically covered some blood work and a few other things. We still ended up paying around 95% off the cost out of pocket. Good luck!

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