US Bank ATM

aaron lyons

All way problem once the lobby was not open at 2 p,always just one drive through lane,today it took 40 minutes to get through,plus,the ATM machine was not working on Friday,5/20

Dave Brandon

Their drive up Teller is rude. Arrived at 4:01 stated they were closed after I sit there for 5 minutes. Their hours state they are open until 5 to drive up. Ghetto locationGood morning Dave, thanks for taking the time to leave a review. I am sorry this was your experience. We'd like to ensure the hours are listed correctly where you seen them. I do show the branch closes at 4:00pm. Please send us an email to [email protected] detailing the experience, including your phone number and reference number 9406. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

shamena78

They don’t answer the phones and they are slow as ever . I don’t understand why they don’t answer the phones when they have only drive they open !I'm sorry to hear of your frustration, Shamena. I understand you were hoping to speak with someone at your local branch but they didn't pick up the phone. We would like the chance to talk with you further about your experience and offer our help in any way we can. Please email your phone number and reference #8725 to us at [email protected] and we'll call you within 2 business days. All the best, ^Kim

James Pedigo

They need to upgrade their computer network. The branch is good but the bank seems to be going downhill overall. Simple things like ordering checks aren't so simple. This leaves the people that work here in an uncomfortable and unfair situation.Hello James, we really appreciate your feedback regarding your feelings towards the bank. Our goal is not only to do our best in making the experience memorable, but more importantly we want to make it customer friendly. if there is anything that we can attempt to do to rectify the situation, then please send your phone and reference number, 1375 to [email protected]. Either myself or one of my peers will be happy to assist you as quickly as possible. Hope to hear from you soon. ^Chris