Comfort Inn & Suites Decatur-Forsyth

Brandon Hartleroad

Very nice room. Everything was clean and organized. Stayed two nights in a king suite. The staff was very polite and helped with whatever I needed. Will consider coming back in the future.

Michael Laro

I've stayed at this hotel a number of times while me son was a college student during the last four years. They've always been fine. This time however was different. We checked in, in the evening and once we got settled, we noticed ants in the room. We went to the front desk and they said that weay be able to move, but wasn't sure she had any rooms. It was late and they were just small ants...so we said we would stay as we were all settled in. She said that she would leave a note for the manager to ask them to adjust billing. Went back to the room, found many more ants in the rooms. The next morning I asked to speak with the manager, I was told she wasn't available and that when maintenance came in, they would spray the ants. We were told upon check in that they were not doing room cleaning during stays and not replacing towels unless you ask. I asked for towels and they said they didn't have any and there was no one to do laundry until the next day. Most items in the breakfast area were either broken or not available. The had boxes of cereal but no milk. Juices were not available. They actually put a sign up that said breakfast was only available certain days. When I checked out, I asked about any adjustments to the billing because of the bugs...I was told by who I believe was the manager that there will be no adjustment because I chose not to move the first night. The sprayed ant killer in the room while we were there and that was enough according to her. Overall, very disappointing experience. As I said, I've stayed at this hotel a number of times and typically stay at Choice hotels when traveling. Will consider other hotel chains after this experience.

Nicole Yana

Front desk clerk was a bit rude and had cigarette holes in his shirt. Took a long time to check in with him going to the backroom 3 or 4 times for what I don't know. The room was clean and tastefully decorated. The bed and pillows was too soft for my preference. If you like luke warm showers here is the place for you. Very little hot water. Hotel needs a repair person to fix the little things.

Jay

Positive: Clean everybody left you alone so if your looking for a get away this definitely it Negative: The shower handle broke off so I couldn't finish my shower I had to move to another room before I could do that which made me late for my event. Other than that , that was the only problem I had with them. I would absolutely stay here again