Zales

Category: Jewelry store in Lafayette, Louisiana

Address: 5725 Johnston St Ste. 263, Lafayette, LA 70503, USA

Phone: +13379818840

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

John Duff

May 4, 2022

Mrs./Miss Danielle was the best. Very friendly, pleasant, and helpful. I hope she will always be there when I go back.

Jennifer Brignac

Jan 6, 2022

Twice in less than a year, my husband has had to bring my wedding set in due to missing diamonds. The consultant had a hard time pulling up his account when he has purchased multiple jewelry pieces from Zales. The jewelry is cheaply made and my husband and I will never purchase another piece of jewelry from here. It's an inconvenience to bring and pick up several times a year when the diamonds are missing. 1/6/2022-If I could give this less than 1 star, i would. In less than a year and a half, I've had to do 2 warranty claims and just recently another diamond came out. So here's to a 3rd... It's really frustrating when your ring has spent more time being fixed/repaired than on my ring finger. If you want quality rings, shop locally and steer clear from Zales. It's a hassle to have to make an appt to bring it in, drive 30+ minutes away, then to wait weeks to get it back and have to go get it. How many times do I have to do a warranty claim? Thank Goodness for it, but this is frustrating.

Kimberly Morris

Dec 28, 2021

Absolutely the worst experience I've ever experienced in purchasing anything ever. This was a horribly terrible jewelry buying experience. I would not recommend them to anyone ever!!! It's not the product necessarily, but it's the people selling these products. They're rude, disrespectful, very unprofessional, and do not have the customer's best interest at heart. Good luck if you should choose to use this over zealous company to make your expensive purchases, such as your diamond or time pieces in the future!!

Robert Caillier

Oct 20, 2021

Kevin is very patient and professional. He stayed on task until my needs were resolved. He assisted me with a previous order I made online through Zales. Thanks Kevin for your kind attitude!

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Questions & Answers

Is zales open on the 4th of July?

Jacob Poindexter | Oct 16, 2019
Tanya Eaglin | Oct 16, 2019

If you're referring to the Zales located in Acadiana Mall, yes it is.

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Does these rings tarnish wen u wear it 4 a while

Craig Foster | Oct 16, 2017
Siscee Ta | Oct 16, 2018

I never had a ring from Zales do this.

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