Zales

John Duff

Mrs./Miss Danielle was the best. Very friendly, pleasant, and helpful. I hope she will always be there when I go back.

Jennifer Brignac

Twice in less than a year, my husband has had to bring my wedding set in due to missing diamonds. The consultant had a hard time pulling up his account when he has purchased multiple jewelry pieces from Zales. The jewelry is cheaply made and my husband and I will never purchase another piece of jewelry from here. It's an inconvenience to bring and pick up several times a year when the diamonds are missing. 1/6/2022-If I could give this less than 1 star, i would. In less than a year and a half, I've had to do 2 warranty claims and just recently another diamond came out. So here's to a 3rd... It's really frustrating when your ring has spent more time being fixed/repaired than on my ring finger. If you want quality rings, shop locally and steer clear from Zales. It's a hassle to have to make an appt to bring it in, drive 30+ minutes away, then to wait weeks to get it back and have to go get it. How many times do I have to do a warranty claim? Thank Goodness for it, but this is frustrating.

Kimberly Morris

Absolutely the worst experience I've ever experienced in purchasing anything ever. This was a horribly terrible jewelry buying experience. I would not recommend them to anyone ever!!! It's not the product necessarily, but it's the people selling these products. They're rude, disrespectful, very unprofessional, and do not have the customer's best interest at heart. Good luck if you should choose to use this over zealous company to make your expensive purchases, such as your diamond or time pieces in the future!!

Robert Caillier

Kevin is very patient and professional. He stayed on task until my needs were resolved. He assisted me with a previous order I made online through Zales. Thanks Kevin for your kind attitude!