Eyes on Canal

Category: Optometrist in New Orleans, Louisiana

Address: 4205 Canal St B, New Orleans, LA 70119, USA

Phone: +15047777780

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Rayne Martin

Aug 15, 2022

I ended up with an eye infection and needed a place to go quickly. Despite the fact that they were booked, Dr. Jackson found space for me on her schedule. She was able to make a swift diagnosis and get me treated quickly. I had to leave town for a family vacation and she even went out of the way to recommend someone for me to visit on vacation. I would highly recommend Dr. Jackson. She was caring and competent and stuck with me till the end when my eye infection completely healed.

Chris Moorman

Aug 8, 2022

Helped out my wife with contacts last minute. Super friendly

Lea Downing

Jul 11, 2022

I've been seeing Dr. Jackson for several years now and have always been pleased with the service I've received there. Recently, Cristina at the front desk went above and beyond to get me scheduled at the last minute, which was such a huge help and was very much appreciated. Thanks!

Alexander Puente

Jun 24, 2022

Wonderful customer service from the second I walked into the store. I went in to have my lenses switched into a new frame and it took less than five minutes not to mention they did it for free! The staff is super nice, and I'd recommend giving them your business if you're looking for any kind of eyeglass repair or optical services!

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Questions & Answers

Can I just use eye drops for dry eyes, or do I need to make an appointment to be seen by an optometrist?

Eyes on Canal | Oct 15, 2021
Eyes on Canal | Oct 15, 2021

It's important to be seen by an eye doctor to determine the cause of your symptoms, as advanced dry eye disease can damage your cornea, resulting in impaired vision. Our optometrist specializes in dry eye management and can thoroughly evaluate your condition and prescribe the appropriate therapy needed to provide you relief.

Do you offer cosmetic contact lenses?

Eyes on Canal | Oct 15, 2021
Eyes on Canal | Oct 15, 2021

Absolutely. We specialize in contact fittings including medical, cosmetic, and specialty lenses, and our optometrist will help you choose a product that meets your needs.

Do you carry Kate Spade frames?

Eyes on Canal | Oct 15, 2021
Eyes on Canal | Oct 15, 2021

Yes! Our Canal Street location houses over 800 frames from designer brands including Kate Spade, Tom Ford, Costa, and Maui Jim. Walk-ins and outside prescriptions are welcome!

Do you offer fittings for scleral contact lenses?

Eyes on Canal | Oct 15, 2021
Eyes on Canal | Oct 15, 2021

Yes! We specialize in medical-grade contact lenses for those with keratoconus or with prescriptions outside the standard parameters of soft contact lenses.

Does your on-site optical accept outside prescriptions?

Eyes on Canal | Oct 15, 2021
Eyes on Canal | Oct 15, 2021

Yes! Our Canal Street location houses over 800 frames from designer brands to meet any budget. As long as you have a valid prescription, you can shop our gallery and find the perfect frames for your face.

Do you offer retinal imaging at this location?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

Yes! We offer and recommend a wellness scan, or digital analysis of the back of your eyes. This scan assists in detecting any major health problems before you may even have symptoms. This information also allows us to track your eye health over time in case something does present in the future.

Do you offer cataract surgery?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

Our eye care clinics offer pre-surgery consultations, but do not complete the surgery. We have relationships with some of the best eye surgeons in the New Orleans area, and can help coordinate your surgery and provide you with the best in post-op care.

Do you take Medicaid?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

Yes! We accept Medicare, Medicaid, and most vision and medical insurances including but not limited to VSP, Eyemed, Davis (Versant), Spectera, BCBS of LA, United Healthcare, and Aetna.

Do you accept walk-ins?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

While we may sometimes have same-day availability for eye care appointments, we encourage patients to schedule an appointment by calling (504) 777-7780. We do accept walk-ins for those wanting to browse our on-site optical.

Do you accept cash pay patients?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

Yes! We also have financing available through CareCredit and accept flex savings cards, Visa, MasterCard, and American Express.

Who is the optometrist at this location?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

Dr. Monique Jackson is the lead optometrist at our Canal Street location. You can learn more about her experience and specialties here: https://www.eyesoncanal.com/meet-the-team/.

Do eye exams include a contact lens fitting?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

If you're currently wearing or wanting contact lense, please let our receptionist know that you would like a contact lens exam. You’ll need additional measurements taken during your exam to ensure proper contact lens fit.

Does insurance cover telehealth appointments?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

Your insurance coverage and the amount of co-pay will vary depending on your insurance carrier. Our team will do its very best to help you receive an accurate estimate of charges prior to your appointment, but please keep in mind that it is ultimately your responsibility to be aware of any deductibles and co-pays you may have prior to the time of the exam.

Is there parking available on-site?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

Street parking is available at both of our clinics. The streetcar also runs directly in front of our Canal Street clinic, and city buses run directly in front of our Central City clinic. Parking is not designated for Eyes on Canal or Eyes on Lasalle, so please be aware of the traffic regulations where you park. We will not be held responsible for any parking violations during the time of your exam.

Do you offer virtual visits for new patients?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

Yes! Using a digital device of your choosing, you can now see and communicate with our eye care providers, who can examine your eye health, get updates on any changes of your eye health, manage your chronic condition, and more -- all while using the camera on your smartphone, tablet, or laptop.

Do you accept vision insurance?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

Yes! We accept Medicare, Medicaid, and most vision and medical insurances including but not limited to VSP, Eyemed, Davis (Versant), Spectera, BCBS of LA, United Healthcare, and Aetna.

Do I need an appointment to browse your optical gallery?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

No. We welcome walk-ins to our New Orleans eyewear galleries to shop a diverse selection of frames from designer brands for any budget, including prescription sunglasses, colored contacts, and eyecare supplements.

What do I need to bring to my first appointment?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

We ask that you bring any vision and medical insurance cards to your first appointment with us. Our friendly staff will do its best to verify all benefits, deductibles, and co-pays so that you’re able to maximize all possible savings, but please keep in mind that it is ultimately your responsibility to be aware of your vision insurance benefits.

Do I need to have my eyes dilated during my eye exam if I'm diabetic?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

Yes. Dilating your pupils allows us a better view of the retina and the blood vessels in the retina that can become damaged by diabetic retinopathy. Our experienced eye doctors employ both proven techniques and the latest technology to help detect diseases such as diabetic retinopathy and glaucoma early, and to produce a permanent and historical record of changes in your eye to help get an even deeper understanding of your ocular health.

Do you offer LASIK consultations?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

Yes, we provide evaluations for those interested in surgically correcting their vision. We can walk you through the process, costs, benefits, and risks involved in the procedure, so you can leave feeling informed and confident in your eye care decisions. We have relationships with some of the best eye surgeons in the New Orleans area, and can help coordinate your surgery and provide you with the best in post-op care.

How often do I need to have my prescription checked?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

We recommend a thorough eye exam once every 1-2 years to ensure your glasses or contacts are providing adequate correction. Prescriptions in Louisiana are also only valid for 12-18 months, at which point you're required to have your vision re-evaluated in order to purchase contact lenses or glasses.

When should my child get his first eye exam?

Eyes on Canal | Oct 15, 2020
Eyes on Canal | Oct 15, 2020

We see patients as young as six months for their first comprehensive exam, and recommend our younger patients be seen at least by their third birthday to ensure optimal eye health, even if no obvious symptoms are present. Our clinics are family-friendly and our eye doctors are experienced in helping our young patients feel comfortable and ready for kindergarten.

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