ATM (Union Bank)

Dee Zee

I went to this branch of Union Bank in Rancho Mirage to cash a check as a non-customer. I had to stand in line even longer because this woman that appeared to be the branch manager upset one of the tellers so much that the teller started crying and ended up closing her window. I guess it was the branch manager that was talking to the teller and she came from behind the teller line. I couldn't believe the inappropriate way she was dressed. It looked as if she was going to a nightclub or something. If this is representing Union Bank I sure am glad that I don't bank with you guys. I just had to let you know that whatever role this lady named Crystal is in your company, it appears that she is mentally abusive to her staff. Shame on you Union Bank for allowing this behaviour in a work place.

poppi toe

It was okay i rather go to the one in la quinta if they would open it up again

Ra Ram

My credit card got eaten by their ATM machine because I was used to the old machines where I live giving you your money then returning your card. I kept trying to open the cash dispenser and helplessly fumbled around and I couldn’t figure it out then my card got sucked in after about 30 seconds. I drove 180 miles to the branch in the morning to be the first person there but they had already shredded my card before they opened that morning. There is no hotline to call to tell them to hold your card. They shred them right away. They were very friendly and helpful setting me up with a new card which took about 2 weeks to get to me.