Haiku Asian Bistro

Category: Japanese restaurant

Address: 149 Mamaroneck Ave, White Plains, NY 10601, USA

Phone: +19146448887

Opening hours

Sunday: 12:30–9:15PM

Monday: 11:30AM–9:45PM

Tuesday: 11:30AM–9:45PM

Wednesday: 11:30AM–9:45PM

Thursday: 11:30AM–10PM

Friday: 11:30AM–11PM

Saturday: 12:30–11PM

Reviews

::

Oct 5, 2022

Great service. Awesome ambience with great music. Delicious authentic Asian food. I would definitely continue to go back anytime I'm in the area. Thanks Haiku for the great food and service.

Christopher Tucker

Oct 4, 2022

Solid food, great lunch specials. Sidewalk seating in the summer time

Life Life

Sep 24, 2022

Ok place

Danielle Beckner

Sep 23, 2022

First time visiting the east coast and decided to go to Haiku as a recommendation from the concierge at our hotel. When we arrived, the manager (I'm assuming, he was) seated us. A young woman came over and asked us for our beverage order. At this time, it would have been helpful for her to inform us that they do not provide free refills. Each refill costs. Coming from the Midwest, it's customary that restaurants offer free refills. So you can imagine how shocked we were to see a long list of drinks on the receipt. That isn't all though. She got my husband's sushi order wrong. He asked for no avocado and was still brought rolls covered in avocado. No apology. No can we remake this over for you. Nothing. Just a shrugged shoulder. When it came time to pay, we saw the bill and was upset about the drinks that she never informed us about. So my husband had to split the bill because his company was paying for his meals and he was paying for my meals. He told her this in the beginning. She still brought over one receipt. He told her how to split it and she still split it wrong. Then she walks back with the cards asking what card pays for what receipt? When he placed the cards in their own folder. So how could she mess that up? At this point my husband is livid and decided that the service we received, did not warrant a tip. After he signed off on the receipts, we sat there because I was waiting for someone to get out of the (one person at a time)restroom. She walks over and grabs the folders. A few minutes later she comes back and slams the folders onto the table and demands a tip. Just like it is written on the receipt, a tip is optional. We are not obligated to tip you a dime when we feel that your service as our waitress was horrible. Then to have the audacity to come back to the table to demand it, took everything in us to not completely go off. She stated she was going to get the manager. We waited to see what they were going to say about this matter. No one ever walked up, so we left. This review is only getting 2 stars because I liked my Pad Thai and my sushi roll. However, our service was horrible and left a bad impression of White Plains, NY.

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Questions & Answers

This establishment is very unprofessional. They just want to take YOUR money. A limit is needed for delivery then a delivery fee a must tip. When expressing my thoughts I was hung up on. I DO NOT RECCOMMEND.

Kayla Correa | Mar 19, 2022
Chivone Williams | Mar 19, 2022

Stop being cheap! Pay people what they are worth! You are getting food delivered to you. That is not free. Why wouldn’t you tip after having a service rendered to you? Stop this. No empathy.

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Do you have outdoor seating?

Rochelee Coutinho | Oct 15, 2021
Arturas Ragauskas | Oct 15, 2021

Yes.

Is there a dance floor?

Valencia Payne | Oct 15, 2020
Paula Wilson | Oct 15, 2020

No

Do you have happy hour sundays? If yes. Until what hour?

Marangely Hernandez | Oct 16, 2018
SKroots | Oct 16, 2018

I don't believe there is a 'Happy Hour' on Sundays

Is it all you can eat?

Jessica Piana | Oct 16, 2018
Wei Zheng Kit | Oct 16, 2018

No

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Do you take reservations

Anthony Tammero | Oct 16, 2018
chris bleakely | Oct 16, 2018

It's best to make a reservation if you are 4 or more people especially on the weekend

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