Sleep Inn & Suites Ames near ISU Campus

Jim

Positive: Location, room was cleaned and refreshed every day Negative: Broken chair in room was not fixed even when asked. Hot breakfast was the same every day, could have used a little variation. Coffee in lobby was from an instant coffee machine and was little more than brown water.

Anonymous

We have stayed at this location in Ames Iowa many times and have been pleased, but the last stay left me without words, to be a guest and be treated with such rudeness from the front desk employee, I simply said the relationship with this hotel chain is over.

Anonymous

Very convenient to ISU. Check in and check out was quick, efficient. Appears the hotel has very limited staff. Room was ok - beds comfortable, with a good size desk in the room. Microwave and working fridge in the top and good size lobby. Coffee/tea available 24-7. Overall very fair.

Jennifer Robbins

I gave this hotel 2 stars for the following reasons, which I broke down into Pros and Cons. Pros: *Very comfortable, clean beds with awesome pillows! * Hotel staff were polite and respectful! * Good-tasting, well-stocked, hot breakfast! *Overall, clean room. *Not cheap yet fairly affordable compared to other hotels in the area. * Nice sized fridge and awesome microwave in the room. * heating/fans worked. Cons: * Hottub/spa was out of service (no sign posted) yet it only had a foot or so of murky water in it....it looked like it had been sitting lile that for some time (this was a disappointment to me and other guests). * Our room tv didn't work. The hotel front desk staff was kind enough to move us to a new room on another floor, yet it was still a hassle since we had already unpacked. * Limited vending machine options. They didn't even have bottled water (and the drinking water in Ames is not the greatest), so had to go the gas station. * No coffee cup lids available in case you want your coffee to go. * Poorly lit hallways (made the hallways look creepy my kids said). * Check-in isn't until 3 PM. * There were always wet towels laying on the elevator floor...except the final time we used the elevator!