United States Postal Service

grouperr

Should be able to give negative stars. Unfortunately I don't have an option to choose what Carrier to recieve from, so I am forced to use the USPS @ Asbury Park. It is not my fault my package is missing, yet I am treated to a response from a supervisor, "Oh, she must have placed your package in someone elses box, people make mistakes and she's gone for the day, so we'll give you a call". Proceeded to go back 2 days later after I reported my package missing, and again treated to the same supervisor who clearly did not care, did not want to give me an update, no estimated time, no other possible options, no empthay, not even an I'm sorry this has taken so long and you have to go through this. HOW DOES A COMPANY GET AWAY WITH THIS! It's clear I'm not the only one in this boat at this location. After more than 7 Buisness days, NOT ONCE, again NOT ONCE, have I received a call back. No update, zero Care. I lost: time, money, and my item that I paid for. The seller argues well clearly the Post Office is responsible since they admitted to the error, but the Post Office has done NOTHING to rectify this.

Ivan Torralba

worker was rude and unhelpful we asked a question she kind of ignored us and walked away seems like she has the wrong job

Nick Coakley

Carol or Karen has terrible customer service

greg davicsin

Absolutely terrible . I had a package I could have came to pick up that had one number wrong in the zip code and they kept sending it back and forth between another post office over the course of 2 days so much I couldn’t even run to the post offices fast enough to catch it and then they sent it back to the sell who is out of the country. Meanwhile it was only a day ago I was supposed to receive it . They act to fast to send your stuff right back with no notice and no time for you to act.