Hackensack Meridian Urgent Care with Behavioral Health - Neptune

Category: Urgent care center

Address: 2040 NJ-33, Neptune City, NJ 07753, USA

Phone: +17324555800

Opening hours

Sunday: 8AM–4PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–4PM

Reviews

Sheila Duffy

Sep 6, 2022

Always friendly and helpful staff. I have had a great experience each time I've needed fast treatment at Urgent Care in Neptune. Every doctor I've seen was professional and informative. I highly recommend this facility.

Gary Clayton

Aug 30, 2022

Experiencing significant lower back pain. Walked in, front desk cheerfully greeted me and obtained my insurance information. Within 10 minutes I was in an exam room where the nurse obtained vitals. A short time later Dr. Gronsky came in, discussed my symptoms, conducted a physical examination and made a diagnosis. He discussed what steps I needed to follow to remedy the situation and prescribed medication to mitigate the pain. I was out of there in about 30 minutes. Still a bit uncomfortable but feeling better already. Very satisfied.

Diamond Hoyer

Aug 20, 2022

The doctor didnt do what i asked tried to push me off to the ER for no reason when i already explained my problem and why i was there this place is horrible HMH do better

Lisa Rios

Aug 20, 2022

Staff was very professional and helpful I was in and out quickly would highly recommend

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Questions & Answers

What types of insurance do you accept? The care is not for me, but inquiring on anothers behalf. What about if the patient is currently uninsured? Thank you

Electra Hadad | Oct 15, 2017
Administrative Director | Jan 17, 2022

Electra, We participate with most major insurance plans. We would suggest checking with your insurance carrier for what medical centers they are par with.

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Do we have to pay for covi test ?

carlos osorio | Oct 14, 2021
Sam Heggs | Oct 14, 2021

Not at all!

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Do they take x rays?

Lou M | Oct 15, 2019
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Oct 15, 2019

Yes, we have digital x-rays on site.

Do you do suture removal? I have United Healthcare Community Plan

Margaret “LadyTwilight” Bailey | Oct 15, 2019
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Oct 15, 2019

We do remove sutures. Here is a list of the insurance plans we participate with: http://www.excelurgentcareofneptune.com/insurance-walk-in-urgent-care-located-in-neptune-city-nj/

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Do they take Unitedhealthcare communityplan?

Thomasina Rodgers | Oct 15, 2018
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Oct 15, 2018

Yes, we participate with UnitedHealthCare.

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Can I come in to get an xray. I was told they did not have the scheudle avaialble for the technician. How can I make an appointment for the xray

Debra Hawn | Mar 18, 2022
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Mar 18, 2022

Hello Debra, You can reserve your spot on our website for any service we provide, or you can call to check when the technician will be available so you can just stop in.

What insurance do you except

Rosemarie Bluni | Feb 16, 2022
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Feb 16, 2022

Rosemarie, We participate with most major insurance plans. For specifics to your coverage we suggest contacting your insurance carrier for in network information.

How do I get my COVID-19 test results?

Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Dec 18, 2021
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Dec 18, 2021

It is best to log onto the lab portal to which your specimen was sent with information you were given during your visit to check results. You may have been given information for the MyQuest, Labcorp or another portal. Please visit our website for more information and links to each portal.

Should I get a PCR test or a Rapid Antigen test?

Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Dec 18, 2021
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Dec 18, 2021

Rapid antigen tests are most effective in people being tested at height of illness, when the virus’ presence in the body is highest. PCR tests are more accurate in detecting the virus in those without symptoms or those with symptoms who may not be at the peak of their illness.

How long do I have to wait for COVID-19 test results?

Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Dec 18, 2021
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Dec 18, 2021

Rapid antigen test results are available within 15 minutes. PCR test results are usually available within 24 hours, but can take longer depending upon volume and test availability.

Can I get an X-ray, EKG or blood work here?

Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Dec 18, 2021
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Dec 18, 2021

All of our locations offer x-ray, labs, and EKGs right on site. We do not perform CT Scans or MRIs.

Do Hackensack Meridian Urgent Cares offer rapid COVID-19 tests?

Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Oct 14, 2021
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Dec 18, 2021

Yes. All of our locations have rapid COVID-19 antigen tests. Our clinicians reserve the right to administer the test they deem best suited for each individual patient and his or her unique situation. Please note, we also continue to offer PCR COVID-19 tests, which can be more accurate in identifying the virus in people with and without symptoms.

Do I need a prescription for a COVID-19 test?

Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Oct 14, 2021
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Dec 18, 2021

No. Our urgent cares are performing COVID-19 tests on both symptomatic and asymptomatic patients without a prescription. A prescription is not needed since you will be seen and evaluated by a provider. Your provider will talk to you about the best testing option for your unique situation.

Can I be tested for COVID-19 without insurance?

Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Oct 14, 2021
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Dec 18, 2021

As part of the Cares Act, regardless of your immigration status, if you are a New Jersey resident and do not have health insurance, COVID-19 test processing fees are waived at Hackensack Meridian Urgent Care locations. Please note, at the time of your COVID-19 test, you will also be seen and evaluated by a provider. Therefore, you will be billed by Hackensack Meridian Urgent Care for your in-office evaluation. You will not be billed by the lab that processes your COVID-19 test.

What is the cost of a COVID-19 test?

Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Oct 14, 2021
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Dec 18, 2021

Insurance coverage for COVID-19 testing may vary. Please verify costs and coverage with your individual insurance carrier directly. As part of the Cares Act, regardless of your immigration status, if you are a New Jersey resident and do not have health insurance, COVID-19 test processing fees are waived at Hackensack Meridian Urgent Care locations. Please note, at the time of your COVID-19 test, you will also be seen and evaluated by a provider. Therefore, you will be billed by Hackensack Meridian Urgent Care for your in-office evaluation. You will not be billed by the lab that processes your COVID-19 test.

I am in need of a pre-operative COVID-19 test. How many days before my procedure should I come in to get tested?

Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Oct 14, 2021
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Dec 18, 2021

Patients are advised to schedule their COVID-19 tests 72 to 96 hours (3 to 4 days) PRIOR to their procedure. Please double check with your doctor or surgery center to confirm how soon before your procedure you should get tested.

What are the holiday hours?

Catherine giacobbe | Oct 14, 2021
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Oct 14, 2021

Catherine, We are open 8am - 4pm.

How quickly do Covid test results arrive?

Chris Carlucci | Oct 14, 2020
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Oct 14, 2020

Hello Chris, We are seeing results within 72 hours.

Do they help you get a script of your meds i was taking adderol 20 mg twice a day and o no longer have a doctor and now o am detoxing and feel extremly ill

Kerri Pagano | Oct 14, 2020
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Oct 14, 2020

Kerri, Please contact our office directly, or stop in for a visit so we can help.

Do you take Medicare Aarp Complete?

Ronald Cadmus | Oct 15, 2017
Hackensack Meridian Urgent Care with Behavioral Health - Neptune | Oct 14, 2021

Hello Ronald, We do participate with Medicare, however we do suggest you contact your carrier directly for coverage and cost specifics.

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