City of Savannah - Utility Services

Category: Local government office

Address: 305 Fahm St, Savannah, GA 31401, USA

Phone: +19126516460

Opening hours

Sunday: Closed

Monday: 8:15AM–5PM

Tuesday: 8:15AM–5PM

Wednesday: 8:15AM–5PM

Thursday: 8:15AM–5PM

Friday: 8:15AM–5PM

Saturday: Closed

Reviews

kristen hossanah

Sep 30, 2022

Auto service says please hold your call maybe answered in order it was recieved then says this call cant be completed and disconnects.i did a request for transfer since the 23 today is the 30th no response.. Unbelievable

Reneedee Guerrero

Sep 30, 2022

No one answers their calls on this department. Majority of their representatives have attitude.

Kassidy Brown

Sep 14, 2022

Started my water service September 6. It’s September 14 and I still have no water at my apartment after multiple calls and pleas to turn it on

LuvDemSkittles OG

Sep 6, 2022

Worst service ever !!! Had a leak several years ago at the city’s expense!!! expected me to pay full amount of $1800 on their mistake !!! Was harass on getting on a payment plan then to add insult to injury… my family member told all her superiors my personal business?? where my husband works , what type of car I drive how much my house is worth !!! I don’t see any of that having to do with the water bill…just a bunch of jealousy !! Pls make it make sense!!!!!

Thanks! Your review is awaiting moderation.

Questions & Answers

I paid my deposit on yesterday and the told me my water will be on today. So I called and asked when will my water be on the told me before 5. I still haven't seen anyone. What do I do now?

Terrica Young | Oct 15, 2019
Mario Gadsden | Oct 9, 2022

Are they closed on veteran's day

Do you pay taxes with debt card

Rose Harvey | Oct 14, 2020
Douglas Grant | Oct 14, 2020

yes

Read More

Not autopsy, autopay, as in automatic payment. Not only does auto pay not seem to be working, auto correct is on the blink too!

Pamela Lloyd | Oct 15, 2017
John Gale | Oct 15, 2019

What a waste of life

When did they change from every 2 months to every month for the water bills

Alisha Davis | Jul 16, 2022
Earnest Bleach | Aug 15, 2022

There has been no changes in the water bill for every 2 months.

Why was there trash pickup on1/5/22 ? After I paid $127.00, $70 of that was for refuge.

Nelia Aiken | Jan 17, 2022
Dana Johnson | Jan 17, 2022

Good morning Nelia. I don't know if your scheduled trash pickup is on Tuesday or Wednesday, but we were closed on Monday in observance of the New Year holiday, and so they resumed their regular pickup schedule on Tuesday.

How to check water bill

Cheryl Anderson | Nov 18, 2021
Dana Johnson | Nov 18, 2021

On your bill, it should have a prior reading, and a current reading. Those numbers measures the amount of water you've used in a 2-month billing cycle. Your readings are measured by cubic feet, (also units).

My bill this few months its always $116-$126 but this month is $496? And the employees are super rude 😡😡😡

Rose Marie Jean Catalan | Oct 14, 2021
FRANK SUOZZO | Oct 14, 2021

I'll assume it's your water bill Check and make sure you don't have a broken line. It could also be they haven't read the meter for a few months and you used more then they averaged your bill.

After the due date for the utility bill, how many days do I have to pay it before there's a late fee? Thank you!

Susan Elliott | Oct 14, 2020
Charlesmjui 7 Spaulding | Oct 14, 2020

By a week so if it's due Friday you have still next Friday to pay it

I just bought a property and I’m trying to set up new service in my name and I have called so many times and left voicemails , how do I set up automatic payments , my closing attorney already sent the paperwork to them but no response

Daniel Williams | Oct 14, 2020
Pamela Bryant | Oct 14, 2020

Online

Do you have Service for new customers trying to get electric service

Charles Jenkins | Oct 14, 2020
Ta! ! | Oct 14, 2020

No. You would have to contact Georgia Power

Read More

What could possibly make my sewer charge go up $100?

Vicki Coggin | Oct 14, 2020
Ta! ! | Oct 14, 2020

Your USAGE. Look on your Bill..Where it's listed as CCF Units, Is that a high number? If so that is the #1 reason. Also..check to see if your Bill is estimated, that should be under "other messages" under the Bar graph on the left side of your Bill. 👍

Can you order service online?

Holly Nygaard | Oct 15, 2019
Ta! ! | Oct 14, 2020

No.

Where is current location of water utilities

Kathy Perry | Oct 15, 2019
Shaneisla Taylor | Oct 15, 2019

The Civic Center

What are your hours of operation for Monday, December 31st?

Gregory Kuethe | Oct 15, 2019
Ko'Kila Davis-Jones | Oct 15, 2019

8:15am-5pm

Can you call to have water disconnected or do you have to appear in person.

Betty | Oct 15, 2019
Dana Johnson | Oct 15, 2019

No ma'am. You can call.

Is water, sewer and trash all included when opening a utilities account or are they separate when filling out an application?

margaret nielsen | Oct 15, 2018
Dana Johnson | Oct 15, 2018

Depending on your location water, sewer, and trash is included. If you're in an unincorporated area that the City covers, then it's just the water and sewer included. Deposit is $100, with lease and valid ID. If you're a homeowner, you'd have to provide proof of ownership (i.e. deed, closing statements, legal documents) and valid ID to be waived the deposit.

Where to pay ga natural gas bill?

T L M | Oct 15, 2018
Ty “RoyalTy” Jones | Oct 15, 2018

Online, walmart, kmart, pay by text or western union. 😁

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places