Nateysha Poindexter - State Farm Insurance Agent

Category: Insurance agency in Guilford, Connecticut

Address: 1310 Boston Post Rd Unit 5, Guilford, CT 06437, USA

Phone: +18603224728

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Lou Highkin

Apr 16, 2022

Very happy with the service we received from this agent! As an insurance professional I can affirm that this agency provides outstanding customer service in a professional and ethical manor! I would highly recommend this agent to anyone looking for homeowners or auto coverage

Stephanie “Stepharoni” Highkin

Apr 16, 2022

Natasha is superlative to work with! She has always responded quickly to my questions and concerns. When I’ve had life changes (new car, marriage, new house, etc) she’s been great about getting all she needs to know about the situation and presents me with insurance options that best meets my needs, and with great bundled and the best rates! I highly recommend her and the State Farm agency – I’ve been with them for years and have been very happy with their service. This woman is simply the BEST! !

Andre

Apr 13, 2022

Least knowledgeable employees. Called to update something in my policy and the person who was "helping" me over the phone did not know what to do. Everytime I asked a question, I was able to here how he was passing my question to other person. It was so unprofessional.

Mike Gencarelli

Apr 6, 2022

Worst insurance or customer service group I have ever experienced. Cancelled my auto policy in October 2021 -The team has continued to charge my account for six months, totaling over $1,000. I have called every month, stating that they do not have permission to charge any card previously on file, and that my family needs to be refunded the charges. To this date, I have not received a refund, and just received a letter that my policy has been renewed through September 2022. Zero stars and and would not recommend this group to my worst enemy.

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Questions & Answers

What factors influence car insurance rates?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What is the difference between market value and replacement cost?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

How fast can I get car insurance coverage?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Is my payment information secure on your website?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Why should I sign up for the Paperless Notice of Privacy Policy?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

What if I have more than four vehicles or four drivers in my household?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

Does my homeowners insurance cover detached structures on my property?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

What can I do on the State Farm mobile app?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Can I use my check card or debit card?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

State Farm accepts most major credit and debit cards.

How much insurance coverage should I have on my home?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

The choice is yours, but State Farm recommends you choose a coverage limit at least equal to your home’s estimated replacement cost. (The estimated replacement cost isn’t the same as the market value, which is the price you can expect your home to yield on the market.) If you choose a coverage amount less than the estimated replacement cost, you may not be eligible for certain coverages. Since no one can say what the exact cost will be to replace your home in the future, you’ll need enough coverage to account for unforeseen circumstances.

How do I download the State Farm mobile app?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I pay by phone or mail instead of online?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What if I have a vehicle that's not listed on the Vehicle Type section?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between sending my quote and purchasing with an agent?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

What coverage is provided under homeowners policy?

Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022
Nateysha Poindexter - State Farm Insurance Agent | Jul 16, 2022

The policy includes coverage for your home and other structures on your property such as a detached garage or shed, and your personal belongings. The policy also includes personal liability coverage which may protect your finances by paying for covered damages that you’re legally responsible for, including a legal defense.

When dropping Currant insurance on a car .When ins. co. reports it to DMV do they ask why . Like was it totaled junked sold ?

tony axeman | Oct 14, 2021
Nateysha Poindexter - State Farm Insurance Agent | Oct 14, 2021

No - The DMV in CT essentially requires the insurance company to send Policy Numbers, VIN Numbers, Vehicle description and Liability limits over. The communication is to confirm that each registered vehicle has State Minimum insurance on it at all times while being operated. Generally, if a car is junked you would either turn in the plates - which cancel out the registration - the DMV gives you up to 10-days to complete this, or you would transfer the plate to a replacement vehicle. If either of these things occur it will not be an issue, if a vehicle was junked and no longer being operated on the road, you just have to show that you no longer owned vehicle at the time the insurance was removed from the vehicle. I hope this helps - feel free to call the office if you require additional assistance.

How can I pay for my insurance if I decide to purchase it online today?

Nateysha Poindexter - State Farm Insurance Agent | Oct 14, 2021
Nateysha Poindexter - State Farm Insurance Agent | Oct 14, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Nateysha Poindexter - State Farm Insurance Agent | Oct 14, 2021
Nateysha Poindexter - State Farm Insurance Agent | Oct 14, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Nateysha Poindexter - State Farm Insurance Agent | Oct 14, 2021
Nateysha Poindexter - State Farm Insurance Agent | Oct 14, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Where is your office located?

Nateysha Poindexter - State Farm Insurance Agent | Oct 14, 2021
Nateysha Poindexter - State Farm Insurance Agent | Oct 14, 2021

Our office is located at 104 Main St, Unit 6 in Deep River, CT. We are located adjacent to Razz Salon, between Whistle Stop Cafe and Piano Works.

Is there parking close by?

Nateysha Poindexter - State Farm Insurance Agent | Oct 14, 2021
Nateysha Poindexter - State Farm Insurance Agent | Oct 14, 2021

Yes, there is plenty of free street parking available in front of the office.

Is my account number the same as my policy number?

Nateysha Poindexter - State Farm Insurance Agent | Oct 14, 2021
Nateysha Poindexter - State Farm Insurance Agent | Oct 14, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Nateysha Poindexter - State Farm Insurance Agent | Oct 14, 2021
Nateysha Poindexter - State Farm Insurance Agent | Oct 14, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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