Sheetz

Brittany Kaye

If I could rate ZERO stars I would. The two girls in the cooking section were too busy talking badly about customers and going into the back repeatedly to chit chat while several tickets went un-noticed. I do Mobile pick up from this location at least 3 times a week and now because of the poor service tonight along with poor attitudes I will no longer be using this as my location. I waited 35 minute for milkshakes and when I spoke up only to be told they were were done, but they had forgot about them. What I received was chocolate milk and when I explained the situation and asked for a refund I was denied and given melted milkshakes. The one girl raised her voice and asked me “If had a problem?!” I said back “Absolutely, these are 35 mins late and melted.)I was then told that when you do an online order they are gonna be melted and when I expressed this is the first time of this happening out of my many pickups and I let me remind you I do mobile orders consistently through out the week she then smarted off, turned her back to me and walked away. The milkshake were water with huge chunks of ice mixed in. Here’s the kicker, the people in front of me complained about the same exact thing and they gave him attitude as well. So I was not the only unhappy customer tonight and I plan on getting in touch with corporate tomorrow. Hire people who want to do their jobs, not sit around taking about customers and ignoring their tickets. Do better.

Sean Alexander

Horrible service. I understand having to wait because places are short staffed. They always mess the food up and when you say something you become the problem. Manager has no accountability so why expect it from her employees.

Daniel Moose

Food was disappointing. The jalapeno poppers were really good, but my burger was cold, and the order of fries was tiny like a McD's kids meal fries ... plus there was no toy ☹️. I won't be going there again for food.

Lady Grim

Took a hour and a half to make one sub, one pizza (they didn't even cut), a pretzel, and 2 cups of fries. They called numbers out of order. They are usually good at fairly quick service but definitely not today. One cook kept talking about the customers where everyone can hear her. Another had attitude. The only people nice about the situation was the guy at the cash register and the manager.