Iron Horse Cycles

Shawn Anderson

Excellent!

Heather Newman

I had the most disappointing experience with this shop and would like to caution others before using their services. I took my motorcycle here at the end of last year and Joe told me they didn’t want to buy it but they’d be happy to sell it for me. I thought that would be really convenient for me and agreed. He told me it might take a while to sell it, asked me what I wanted and the lowest amount I would take. I told him I wanted $1,500 but could take as low as $1,000 if it wasn’t moving by the time I had to leave town in March. Joe said I would be his “first call” when he sold it. On March 1st, I began trying to reach the shop and could not get in touch with anyone. No one at the shop ever answered the phone. I finally got in touch after reaching out to mutual friends on Facebook. Joe told me he sold the bike to Ryan, who works with him, three weeks ago for $1,000 and finally set up a time to meet with me for the money. Joe said he lost my phone number and couldn’t call me after he sold the bike. He also didn’t have a bill of sale, but said he could write one up for me and I could come back later that day to get it. Ryan was there with Joe when I returned and I told them I was disappointed that he sold the bike for the lowest amount to the first person who was interested. They both shrugged their shoulders. It’s poor business to offer the lowest price a customer wanted to someone else who works there. It’s also poor business to lose someone’s contact information but sell the bike anyway. I can think of numerous things I could have done differently, but it starts with trusting that this shop would be working to help me, the customer.

Devin Evans

The guy is never there. It's hard to get ahold of him. He never answer the phone.

Elizabeth Jones

Jo has always been super nice and very knowledgeable. He saved me a weekend of not riding to riding! I neededa special you'l tool to remove my front wheel.. It had to be ordered smh what to see if maybe I could possibly borrow said tool. Jo showed me how to make it witha spark plugs socket and another socket,,, Smashing 😁🏍️ Thanks Jo @ Iron Horse Cycles 🐭