Cricket Wireless Authorized Retailer

R R

My iPhone started turning on and off by itself. I decided to use my “upgrade”. I’ve been with cricket for over a year. The girl says I can get the same phone I had for free but not a different iphone, that’s not an upgrade. I had an iPhone SE because it was only $50 at the time I joined. At that point I didn’t care, just needed something that worked. She scanned the phone and told me my total $254 and some change and kept telling me to push the green check mark on the pin pad. I told her I thought it was free with my “upgrade” she says “no, Apple be taxin.” How is it that I’ve been a customer for over a year and cannot get a new phone but new customers and get a newer iPhone for $150 or less?? I left and went to T Mobile. That’s ridiculous. Never will go back

Your MAMA

I was sold the new Motorola (Don't get me wrong I know it's a cheap phone) completely went black after 2 months after I bought it. I was told there no Warrenty or any way of getting help. I've been with cricket for over 2 years, I've never had a problem. The women women who "helped" me, was rude. Didn't even stand up or try to assist me. I left cricket and now I am with Verizon.

Lester Cole

When I walked into the Cricket store, one of the two employees refused to recognize me. The other lady was friendly and very helpful.

Carolyn Peay

Always helpful...