Address: 1477 W Main St, Salem, VA 24153, USA
Phone: +15403872481
Sunday: 7AM–10PM
Monday: 7AM–10PM
Tuesday: 7AM–10PM
Wednesday: 7AM–10PM
Thursday: 7AM–10PM
Friday: 7AM–10PM
Saturday: 7AM–10PM
Tammy Bacon
Worst Kroger in the Valley. Out of date product consistently (especially dairy section), produce is not edible most of the time (slimy or bugs), lanes not open most of the time, no buggies, etc. Got Romaine Lettuce week before last and it was full of bugs. Attempted to return and no one working Customer Service (finally screen shot the pack. it took 3 visits before there was someone in Customer Service to help me). Went to buy another pack a week later and could see it was full of bugs as well. Serious problem somewhere.
Bernard Cleary
Over the course of the last two years, the pharmacy's poor customer service has made me hate this store. Late refills requiring constant phone calls to push and cajole; unreliable drive-through service; and most recently - in a move that I think is extremely unfriendly to the disabled - a change in drive-through policy that requires any customer picking up medications that won't fit through the pneumatic tube to go into the store for pick-up. Previously, pharmacy staff would walk such orders out through a door right next to the drive-through window. It only took a few seconds. I'd be willing to pay a service charge for that service but that is not an option. I am now looking to switch my prescriptions elsewhere.
Kay M
Everything smelt good, and looked great. Bathroom was very clean.
Daniel Maitland
Nice place to shop for your groceries
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I believe so
Yes
Call and ask them.
No
I currently work at a different Kroger and sometimes we are just so busy, we try to do the best we can. We have to have at least one or two people outside in the parking lot getting carts, we also have to have people at the service desk and have a certain number of cash registers open. I do feel really bad when a customer bags their own groceries, I help them as much as I can and I also try to give a coupon for a dollar or so off their order.
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