Ferguson Bath, Kitchen & Lighting Gallery

Category: Bathroom supply store

Address: 215 Peregrine Way, Knoxville, TN 37922, USA

Phone: +18654702242

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 10AM–4PM

Reviews

Mimi Daly

Sep 23, 2022

Spent 1 1/2 hours with Sharon picking out plumbing fixtures, lighting and vanities for two bathrooms I’m remodeling. Not a word from her since…. Took my business elsewhere. Very disappointing as I had a great experience with them 5 years ago.

ann lawson

Sep 18, 2022

The people were very nice and helpful. They are more towards the decorator side. The showroom was beautiful.

Suzi Wong

Aug 22, 2022

Very friendly staff

Jignesh Patel

Jul 8, 2022

Very bad experience, paid For my appliances several months ago, by the time of the delivery they said it is damaged, they promised to replace but they did not, not even get credit for it, received the damage piece Also paid for the installation, Did not install and didn’t get the credit back for the installation, I have paid to them and they have sent the invoice to my builder tried to collect the money again it’s crazy, Please be careful with your payment & invoices when you’re dealing with Ferguson

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Questions & Answers

How do I send my return?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 16, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jul 16, 2022

"We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location. Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service. If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup."

What are the Covid safety practices like here?

Anonymous | Oct 14, 2022
Leigh-Ann Holt | Oct 14, 2021

Staff wears masks when speaking to customers.

Is Ferguson still open?

Ferguson Bath, Kitchen & Lighting Gallery | Oct 14, 2020
Ferguson Bath, Kitchen & Lighting Gallery | Oct 14, 2020

We must prioritize protecting the health of our associates, our customers and our community; therefore, this showroom is honoring appointments only at this time.

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