Briana Cicero-Johns - State Farm Insurance Agent

Category: Insurance agency in Matthews, North Carolina

Address: 2940 Senna Dr A, Matthews, NC 28105, USA

Phone: +17048451960

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Kristen Scutella

Oct 13, 2022

I was dreading changing insurance companies but these folks were kind, efficient and quite frankly made the process super easy (and I did while traveling and conducting a training class!)

Chad Hockerman

Oct 12, 2022

We are new to the area, and Briana and her team were great to work with - especially helping to navigate our way through the wonderful NC DMV.

Fran Wilkinson

Sep 30, 2022

I moved from one state to another and had to transfer all my various insurance policies. The staff at Briana Cicero-Johns office, especially Faith Tsakaris, were extremely knowledgeable and helpful. When some complications arose with the transfer, Faith worked with my previous agent and the State Farm billing office to get everything resolved to my satisfaction.

Gregory Simmons

Sep 21, 2022

Great review of our policies that saved us a little money. Thanks!

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Questions & Answers

When does my coverage start?

Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021
Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Who do I contact if I have questions about billing or payments?

Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021
Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021

Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.

Where do I access my online billing and payment information?

Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021
Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021

Use the Digital Pay Payment Center link to access your account. Enter your statefarm.com user ID and password to login. You will be directed to your billing and payment information.

What payment methods can I use?

Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021
Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021

We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.

Do I have to pay for a quote online?

Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021
Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021

No, you do not have to pay for a quote online. We offer free quotes!

How can I pay for my insurance if I decide to purchase it online today?

Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021
Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021
Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

Is my account number the same as my policy number?

Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021
Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Where do I find information about Drive Safe and Save?

Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021
Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021

You can access Drive Safe and Save from StateFarm.com.

Do I have to pay for an online quote?

Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021
Briana Cicero-Johns - State Farm Insurance Agent | Oct 14, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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