Plucknett Barbara L MD

Sandra Webb

I’ve been going to Dr Plucknett for almost a decade. Her front office team was always friendly and very accommodating. Unfortunately that has changed. The girl who answered the phone was just rude. She gave me the incorrect code to pass on to my insurance company. My insurance company called the office on my behalf and was told “I already have her the code” when they explained it was the wrong code she put them on hold, came back with the correct code and hung up. I don’t feel welcome going there anymore.

Alexandra Maier

In short, if you are the slightest bit unhappy or not confident in the level of care from Dr. Plucknett and her staff, I urge you to seek a second opinion like I did. If I hadn't I would have had an unnecessary D&C (a surgical procedure in the hospital under general anesthesia to remove tissue from the uterus). If you care to read the long background: I was told that I had to make an appointment (more money for them) to discuss my ultrasound results. I pressed and asked why couldn't they tell me the results over the phone, epically since their ultrasound technician told me TWICE that she did not see any polyps in my uterus. After going back forth with the very rude office staff, Dr. Plucknett answered the phone and was even more rude than her staff. She explained that they schedule follow-up ultrasound appointments with all of their patients despite the results (again, more money in her pocket) but that I did have a polyp. Confused, I said what does this mean? Her response, "Well don't you think that's why we make you come in?" Her website preaches compassionate care and it is the furthest thing from that. I went in for the follow-up appointment with the NP, Amanda, who I will say I had never had an issue with before. In fact, I preferred seeing her over Dr. Plucknett because she actually spends time with her patients. In the 7-minute long appointment, Amanda explained that I did have a polyp. I of course was confused since the technician (whether she was right or wrong in saying so) was SO confident she did not see any polyps. I asked where the polyp was and how big it was. She could not answer either question. She didn't bring the imaging in, just the report and said the next step would be to have a D&C to remove the polyp and send it to pathology to make sure it was benign. I asked about further imaging, especially since I was not having symptoms and she couldn't tell me adequate information about said polyp. She said they could do that, but there really is no point. I asked to see the report she was holding and she handed it to me. It read "Normal size uterus. Normal endometrial thickness, but possible polyp noted." Stunned, I said, "so wait a second... you want to operate on me for a POSSIBLE polyp???" She said yes, the next step will be the D&C. I said, I am getting a second opinion. On my way out, I asked the office staff for my medical records, including the imaging from the ultrasound. The Office Manager explained they didn't have the technology to provide me the imaging on a disc or USB, but she would see if they could photo copy them. It's 2022. I had a wonderful appointment with a Dr. in Lehigh Valley who was astonished by my experience to date. Side note: she also could not believe Dr. Plucknett wanted to repeat my Pap every 3 months from an irregular, low grade Pap. (Again... more money!). She explained this goes against strict guidelines given by the American College of Obstetricians and Gynecologists. For the "possible polyp" she scheduled me for further testing and explained she would never suggest doing a D&C based on the report. I went for the Saline infusion sonohysterography and not only did I NOT need to make an appointment to discuss the results, but they were given to me at the time of the appointment. The results? I do not have a polyp. Nothing. Completely clear. No follow-up needed. With all of this said, PLEASE consider a second opinion or care from an actual compassionate practice. Lehigh Valley Obstetrics and Gynecology were wonderful and they have multiple offices.

Laura Tomeo

Dr. Plunknett has always been wonderful, which is why she has been my doctor for over 15 years. Recently, I had an appt and someone from her office called me to reschedule telling me that Dr. Plunknett was out that week. So I rescheduled the appt for the week after. I show up and was told that Dr. was not in! They told me I missed my appt from the week before! What?! I have NEVER not shown for any appt! I leave a message for the doctor explaining that someone from their office made a mistake. I just got a bill for a No Show appt which has me furious b/c it was THEIR mistake! I don't make it a point to just show up any date and time for appts. Plus I don't live close by and with the price of gas, I wouldn't have just wasted my time and money. Someone from their office is a liar and not owning up to their mistake and now they are trying to collect money from me. Ridiculous.

Leanne Supinski

Absolutely one of the best decisions I’ve ever made. The office was referred to me by a woman I worked with and I couldn’t be happier. Amanda is amazing and Dr Plunknett is the most compassionate gynecologist I’ve been to. I would highly recommend.