H-E-B

Category: Supermarket in Austin, Texas

Address: 6607 S I-35 Frontage Rd, Austin, TX 78744, USA

Phone: +15124419266

Opening hours

Sunday: 6AM–11PM

Monday: 6AM–11PM

Tuesday: 6AM–11PM

Wednesday: 6AM–11PM

Thursday: 6AM–11PM

Friday: 6AM–11PM

Saturday: 6AM–11PM

Reviews

Elizabeth Williams

Jul 9, 2022

I personally love this H-E-B! It’s perfect in size, not too big and not too small. The workers here have a very good attitude compared to other stores, I would like to acknowledge an act of kindness that took place Thursday evening, there was a lady in-line with a small infant that was crying non stop, the young lady didn’t have enough for her groceries, the cashier called for help and her manager came to help. I’m not sure how much her bill was but the manager left and came back and paid for the lady’s stuff, I think the managers name was Tatianna . It is not often that you see people with big hearts who love their job you can tell she loves hers!

linda collins

May 16, 2022

You'll I have been putting reviews at different locations because you can't put but one at that location, I have been giving one star for Shopping and delivery, in Safety and sanitation, the owner have responded, he gives you a number to call, the first time I call I had to wait 25 minutes and I hangup, the second time it was a call back, Hillary was very nice listen to my concerns and gave me feedback that HEB is aware of the problems in delivery and they or working on the problem that involves delivery, You'll take the time out to call the number the Owner gives you. Because the information I received helped me a lot, that is why HEB is getting 5 stars they are trying their best to resolve the problems with delivery, HEB is the best .We are blessed to have the HEB family in our communities, they just don't do groceries they or involve in a lot of things in our communities. Thank You HEB for the feedback on delivery

Joann Leal

May 15, 2022

I want to Recognize the employee name Chris, This guy was busy bringing out pallets and I had asked him if he can check if he had any Enfamil formula- on That pallet and Without any hesitation he helped me right away. I had been to so many stores -and no luck- until now. Thanks Chris for going above and beyond to help a customer. Thanks 🙏Store was going to be closing for the night. Going on my 10th store finally . With a great employee to help.

jacquie Burgess

Mar 30, 2022

I LOVE HEB! I love it so much that I went to work for them last fall. We employees cannot comment about company policies. I will say, though, that I LOVE this company! It is a great place to work and, every day I am amazed at their caring attitude towards employees and customers. This company treats everyone with respect.

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Questions & Answers

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

H-E-B (Owner) | May 19, 2021
H-E-B (Owner) | May 20, 2021

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

I believe its open til 8pm.

Betty Munoz | May 20, 2019
Betty Munoz | May 21, 2019

Maybe thongs have actually changed from week to week.

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How late is the business office open?

Francis Richter | May 20, 2018
Betty Munoz | May 21, 2018

8am office

At what time does customer service open??

Maria Bacilio | Apr 19, 2022
Betty Munoz | Apr 20, 2022

I believe at 8am.

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Is in the store any ATM machine?

Martínez Pablo | Oct 21, 2021
Betty Munoz | Oct 22, 2021

Yes

What are the Covid safety practices like here?

People are asking | May 19, 2021
Mainor Mejia | May 20, 2021

If you go out, wear a cloth face covering. Keep a distance of about 6 feet (2 meters) from others if the COVID-19 virus is spreading in your community, especially if you have a higher risk of serious illness.  😷

Where does H-E-B source its meat?

H-E-B (Owner) | May 19, 2021
H-E-B (Owner) | May 20, 2021

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Can yall hire 13 year olds

Timmy Oliut | May 19, 2020
TAMMY BITTNER | May 20, 2020

No you have to be 16 years old with a parents consent.

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What time do they open utilities office?

Alan Martinez | May 20, 2019
Nick Gonzalez | May 21, 2019

8 am -8pm

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What time does service desk close

Margie Nicholson | May 20, 2018
Betty Munoz | May 21, 2018

8pm during the week on Sunday s @ 6pm

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