Massage Envy

Category: Massage spa

Address: 275 Post Rd E, Westport, CT 06880, USA

Phone: +12035711234

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Barbara Cano

Mar 2, 2022

I booked a deep-tissue massage months ago, carved out time from working. I then needed to reschedule the date and then the time, per the therapist's request, twice. Today I drove 20 minutes to arrive at my appointment and be told that my therapist was out sick, and that the receptionist apparently dialed the incorrect number, which didn't have a voicemail, and didn't attempt a second time to confirm she reached the correct number. 40+ minutes of my day wasted, when I rarely take time from work. No attempts whatsoever by Massage Envy manager to reach out.

Miss Miss

Aug 25, 2021

Just like the other reviewer Susan, I too paused my membership during Covid as I have underlying conditions and prefer not to be up close and personal with outsiders. I too checked my credit card statement and saw that they have been charging me for the past year, despite our agreement to pause my membership. $540.00 in charges. I never gave them permission to unfreeze my membership and begin charging my card. I reached out to Jessica the General Manager & asked them to refund my money. She told me the same thing about the signed contract (precovid) being in effect. She told me that I had until 10/18/21 to use my remaining sessions and that I could transfer 3 of those sessions to someone else. How is this helpful considering we are still in a Pandemic? I don't understand why I can't put all of the remaining sessions on hold until this pandemic is over. Terribly disappointed in the lack of understanding during unusual circumstances. Not sure what to do at this point to get refunded or sessions extended.

Karyl Schott

Mar 5, 2020

The staff is friendly and extremely helpful. The service providers are amazing and knowledgeable..i always get the best massages and facials every visit..Everyone is very professional. I wont go anywhere else for these services..

Viktoria Beri

Jan 4, 2020

I had a regular 50min facial. The stuff we’re nice and told me all the information, my facial were amazing, she cleaned out my face so nicely. Already have my next appointment. 👍🏼💖

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Questions & Answers

How long is a facial?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Intro Pricing, Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What kind of massage do I get for the introductory rate?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Introductory rates are available for 60 minute custom massages session. Contact the franchised location to confirm eligibility.

What does a massage include?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Yes, most Massage Envy franchised locations offer couple’s room. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

Where can I see pricing options for this Franchised location?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Intro Pricing, Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the Franchised location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

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