Connex Credit Union

Chris

As much as I would like to support local credit unions over international banks, Connex is not the place to put your money. I found out that my account had been drained due to a monthly inactivity fee. I was never notified of this at all, and now my (albeit small) savings with them are completely gone and my account was closed without my knowledge.

Rosa Pelaez

What a lousy service and so they want to win more customers. 😡. Truly the service is not professional.

Suzanne Mozzi

This is the absolute worst bank I have ever dealt with. There is no way to contact any departments. I have thought about refinancing my car just to get away from Connex credit union. I would never recommend them to anyone. You also cannot pay more than what you owe monthly on a loan through their online sites. If you call you can pay any amount but they will charge you a fee of $20 all the way up to 3%. I’ve never heard of a bank doing this. The reason behind that was “I guess it hasn’t been updated”. It’s basically theft. I wish I refinanced through another bank when I could.

Miss Moxi

Wish I could give zero stars! We will be closing all of our accounts with this bank. After 10 years of our loyalty, we struggle every time we want to make a purchase (greater than $1500). We just purchased a new home and are frequently spending money on furnishings and home improvements, and without fail, we exceed the $1500 daily limit and are embarrassed when we try to use our card for groceries, meals out etc and the card declines. There is no one to speak to off hours, so forget about buying a sofa on a Saturday afternoon. We ended up using a credit card for these large purchases and then hit another snag when trying to use bill pay to pay it off. Yet another daily limit! Deposited a large check and regardless of how much we already had in our account, the check was held for 10 days before it would clear. Now that we have established ourselves at a new bank and moved our direct deposits over, we will be closing both our accounts and we are ready for them to give us a hard time about asking for a cash payout. Later Connex!