Massage Envy

Category: Massage spa

Address: 355 S Oyster Bay Rd, Plainview, NY 11803, USA

Phone: +15165131334

Opening hours

Sunday: 9AM–6PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–8PM

Reviews

tina oggeri

Aug 17, 2022

My daughter got my a gift card for Mother’s Day . Had a hard time booking and when I got an appointment the texted not even a call saying they had to cancel my appointment . Finally got another appointment 3 weeks later they said they would add on a extra ( hot stone , oil. Etc) I was booked with a guy who does deep tissue for 1 hour . Well it was the worse massage ever !! Not only was the massage only 40mins but it felt like my 10year old was rubbing my back . There was so deep tissue or even a massage for that matter . And I was never give the extra that I was promised by the manager when I booked the appointment. When checking out the girl asked how it was and I told her the truth . I get better massages for half the price at my local foot spa . She went and spoke to the massage in the back and came back and said the massage will call you tomorrow and she took my gift card . Which was for $100 and a hour massage is only $75 . Not that I would go back anyway . But to top it off . No manager ever called me . Shame on their customers service too ! Bottom line go to your local foot spa for half the price !

Nicolle Oliva

Aug 5, 2022

Very UNPROFESSIONAL assistant manager at this location. To make my long story short I got gifts cards at garden city location for Mother’s Day and Father’s Day of one purchase worth $400 total for four different people. One of the gift cards came back as inactive which was not my fault. Was very rude and ghetto. Raising her voice. Garden city was able to help me out calmly and nicely. Even though it was a big error, I know mistakes happen but for the sole reason of her attitude me or the four other people will not be coming back to this location. I would however return to the Garden City location if I have to because they definitely put the client first and helped me out.

Marsha Brady

Apr 19, 2022

Massage Envy Plainview is my go to place for massage and facials. Their membership is totally worth it. Nice staff and clean facility.

Taylor Ivette Beard

Apr 18, 2022

Not sure who Gravina is, however she is rude. I called to ask questions regarding pausing or canceling my membership. She was very curt and petty.

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Questions & Answers

How long is a facial?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Oct 13, 2021
Massage Envy | Aug 14, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Oct 13, 2021
Massage Envy | Aug 14, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Oct 13, 2021
Massage Envy | Aug 14, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Oct 13, 2021
Massage Envy | Oct 13, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

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