PeoplesBank Banking Center & VideoBankerITM

Category: Bank in Holyoke, Massachusetts

Address: 1866 Northampton St, Holyoke, MA 01040, USA

Phone: +14134937430

Opening hours

Sunday: Closed

Monday: 8:30AM–4PM

Tuesday: 8:30AM–4PM

Wednesday: 8:30AM–4PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–4PM

Saturday: 8:30AM–12PM

Reviews

Ivelisse Camacho

Sep 7, 2021

Their $34 overdraft fee is ridiculous!!!! And they don't even give you a day or 2 to try and pay back what you overdraft on. I have called to see if they can work something out, my husband has called to see if they can work something out. But nope! 😒 With me and my husband and one of my kids, we have a total of 3 accounts with them, been with them for a couple of yrs, have recommended this bank to friends and family. My Dad was with them for 10+yrs, but times have definitely changed! The ladies who have picked up my calls, are almost always rude, and not understanding that things can happen at times. Did they care? NOPE.. didn't care to help out an old customer. So we are already looking for a new bank. I'm done with the ridiculous overdraft fees! I'm done with this bank.

Harriet Winston

Dec 21, 2020

Rude bank teller shouts my income from my direct deposit loud enough so the whole place would hear. I suffer from chronic migraines and my vision blurs, making it hard to see the large printed bank statement. I know these times are hard, but a little patience and kindness go a long way.

Yarimar Alvarado

Sep 21, 2019

Brand new atm and is already not working today everyone was so mad they needed to park their car and go inside.. Never again ugh

Thomas Rooney

Sep 13, 2019

Brand new people's bank where the yankee peddlar used to be located! Opening saturday Sept 14th!

Thanks! Your review is awaiting moderation.

Questions & Answers

How do I set my zelle to stop asking for code by phone?

Jesus Rosa | Oct 13, 2021
PeoplesBank Banking Center & VideoBankerITM | Oct 13, 2021

Hello Jesus. Thank you for using Zelle. For your security, when you use you click on the Zelle Icon you are prompted with a challenge to the phone number on file for out of band authentication. Either phone call or SMS text. Our goal is to keep our customer account information protected. We understand this is an extra step and appreciate your understanding and patience. Best to you, Chrissy Kiddy, Corporate Responsibility with PeoplesBank

No one is answering the phone at the Northampton St branch. Are they closed?

Mary Ann P | Oct 13, 2021
PeoplesBank Banking Center & VideoBankerITM | Oct 13, 2021

Hello Mary Ann. Apologies, our phones line were temporarily shut down. All phones lines are back up. Thank you for your patience. Chrissy Kiddy, Corporate Responsibility with PeoplesBank

I am trying to pay a bill on line and a message comes up saying that my browser has blocked out cookies so I can’t proceed. I checked my settings under safari and they are not blocked. Any suggestions how I can do my banking on line and get beyond

Maureen Broughan | Oct 13, 2020
PeoplesBank Banking Center & VideoBankerITM | Oct 13, 2021

Hello Maureen. Apologies for the issues you are experiencing while trying to access online banking. Our electronic banking team recommends the following: For Safari - Under Preferences . Select the Privacy icon - Depending on the version - Cookies set to “always allow” or “always” - Select never for “block cookies”. While we understand you mentioned the settings on your computer are 'not blocked' they do recommend following these steps to try to resolve the issue. Please let us know if this works. Chrissy Kiddy, Corporate Responsibility with PeoplesBank

What is the PeoplesBank Routing Number?

PeoplesBank Banking Center & VideoBankerITM | Oct 13, 2020
PeoplesBank Banking Center & VideoBankerITM | Oct 13, 2020

Hello. Thank you for reaching out. Unfortunately Google does not allow us to provide specific details in our response. However the information you are looking for, and other FAQs, can be found on our website at bankatpeoples.com/home/contact-us. Hope you have a nice day, Chrissy Kiddy, Corporate Responsibility with PeoplesBank

How do I update address, phone number or email address?

PeoplesBank Banking Center & VideoBankerITM | Oct 13, 2020
PeoplesBank Banking Center & VideoBankerITM | Oct 13, 2020

Hello. Thank you for reaching out. Unfortunately Google does not allow us to provide specific details in our response. However the information you are looking for, and other FAQs, can be found on our website at bankatpeoples.com/home/contact-us. Hope you have a nice day, Chrissy Kiddy, Corporate Responsibility with PeoplesBank

How do I report a lost or stolen Visa® Debit Card or ATM Card?

PeoplesBank Banking Center & VideoBankerITM | Oct 13, 2020
PeoplesBank Banking Center & VideoBankerITM | Oct 13, 2020

Hello. Thank you for reaching out. Unfortunately Google does not allow us to provide specific details in our response. However the information you are looking for, and other FAQs, can be found on our website at bankatpeoples.com/home/contact-us. Hope you have a nice day, Chrissy Kiddy, Corporate Responsibility with PeoplesBank

How do I set up Direct Deposit?

PeoplesBank Banking Center & VideoBankerITM | Oct 13, 2020
PeoplesBank Banking Center & VideoBankerITM | Oct 13, 2020

Hello. Thank you for reaching out. Unfortunately Google does not allow us to provide specific details in our response. However the information you are looking for, and other FAQs, can be found on our website at bankatpeoples.com/home/contact-us. Hope you have a nice day, Chrissy Kiddy, Corporate Responsibility with PeoplesBank

How to use video banker

Tammy Scott | Oct 13, 2020
PeoplesBank Banking Center & VideoBankerITM | Oct 13, 2020

Hi Tammy. Our VideoBankerITMs perform almost all transactions available inside our Banking Center. Simply drive up to a VideoBankerITM and a bank associate will appear on screen. You can have a two-way conversation in real time while we handle your banking needs. Try it out and let us know what you think. Thanks and hope you have a nice day. Chrissy Kiddy, Corporate Responsibility with PeoplesBank

Is there a coin star, that I can deposit change In an account, without the fee?

SHARON MONAGHAN | Oct 14, 2019
PeoplesBank Banking Center & VideoBankerITM | Oct 14, 2019

Hello Sharon. Our Northampton Banking Center does have a coin machine and there is no cost to use the machine. Thanks for reaching out and hope you have a great day. Chrissy Kiddy, PeoplesBank

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places