Connex Credit Union

Veronica

Mandy sometimes comes off as really sarcastic. She talks to me like I'm stupid when I'm just trying to get a better understanding of something. The condescending tone she has is so degrading. I had my problems fixed anyway, but I left upset because the service was so bad. She may have been having a bad day she had no makeup on and seemed irritated (she usually looks more presentable) but that doesn't make it okay to get upset with me

Leigh Hill

Lots of ineptitude & attitude. Horrendous teller service (with one exception, manager seemed troubled abt my experience, was nice). Having been relegated to only doing business at drive up as of 3 weeks ago due to covid (?) the average transaction time is 15+ minutes. Just for a withdrawal. I've cleaned my entire vehicle while waiting in line. Only open 7 hours some days, they still work at the speed of molasses in January. I moved here recently, this is a co-op w my credit union. I need to open an account in CT. It won't be at Connex, that's for sure.

Ruth Rivera

Great

Minecia Scott

I transferred a balance from another account. I knew there would be a transfer fee, what they didn' t tell me that I would be charged a transfer fee every month. This can't be legal. How can you keep charging me a fee for the same money? I have been a member since the 70's, but I am considering looking for somewhere else.