1st Impression Dental

Andrew Green

I came here for a couple of years and was generally happy with their service. However, when I changed insurance before my last cleaning I asked them directly “do you take my new insurance?” and the answer was “yes” … but they failed to mention to me that they were out of network. So when I received the explanation of benefits from my insurance, they had charged them more than 5x what the out of pocket cost would be for me with zero insurance, including some “miscellaneous” charges which were denied which according to the receptionist I don’t have to pay… I get that I could have looked up if they were in network, but if I explicitly ask if my insurance is taken — an ethical business would also share if they are out of network, not completely overcharge the insurance company, and not leave it up to me to find out in my explanation of benefits. Will be finding a new dentist.

James Van Allen

Lots of shady billing happening here

Mona'e Kristin

Started going here around last year and had two teeth extracted. After the procedure I was in severe pain for days. I had an infection before and they still removed both teeth which is why I assumed I still had pain. Recently I noticed they would send charges to my insurance company and charge me a different balance over the phone and when I bought the checks in said they couldn’t give change nor put the balance towards a future payment. So they took a few bucks no big deal right?! I called my dental insurance provider and not only did they tell me that was incorrect but she was supposed to give me the remainder after the balance was paid. I will no longer be attending this dentist office. They are money hungry and I wish I read the reviews below before going.

Elizabeth Crovo

1st Impression Dental is extremely clean and professional. Dr. Shahin is very kind and truly cares about your experience there. He is honest and upfront about costs and expectations. He explains everything clearly to make sure you understand. I had a cleaning and X-rays and was very happy with the service overall. Will definitely be going back in the future!