Chelsea Sexual Health Clinic

Category: STD testing service in New York

Address: 303 9th Ave 1st floor, New York, NY 10001, USA

Phone: +13473967959

Opening hours

Sunday: Closed

Monday: 8:30AM–3:30PM

Tuesday: 8:30AM–3:30PM

Wednesday: 8:30AM–3:30PM

Thursday: 8:30AM–3:30PM

Friday: 8:30AM–3:30PM

Saturday: Closed

Reviews

Shawn Li

Oct 12, 2022

Some experience and tips to share if you’re considering to visit 1. They have two types of visit: (a) doctor visit (b) express testing only (this sharing is based on my doctor visit) 2. No appointment required, walking in is totally fine. In fact, I could not find any appointment info😅 3. EVERYTHING is FREE!! They don’t ask for insurance information. The site also don’t do any billings. 4. You should expect a long wait (it’ll take roughly 3 hours from you start waiting in the line to the end of the visit, if you’re seeing a doctor) 5. Check the weather and dress accordingly, because you’ll be waiting outside of the building for a while. 6. No need to check-in when you arrive, just join the line. The staff will come out to ask if you’re seeing a doctor or just here for the testing. If your seeing a doctor, they will give you a ticket. If you just wanna do the testing, they will pretty likely to bring you in to the building and skip the line. 7. Arrive no later than 9:30 for morning visits if you’d like to see a doctor. Because they have have a capacity limit and might not give you a ticket for doctor visit if you get there too late. I got there at 9am and my order is #23. 8. All the staffs are super nice, welcoming, patient, respectful and inclusive. No discriminative things observed. 9. It’s an all-in-one facility. You can get test, doctor diagnosis, and treatment all at once in a well organized order. 10. You can get test results notifications via emails and texts if you provide those. You can also check on their patient portal when it’s available. They’re just really bad at marketing and it’s hard to find much information about the site, but regarding the fact that it’s 100% free and the amazing experience, there’s literally nothing to blame about. Hope this can help. (I myself was really confused before visiting but turned out was a really good site overall) Definitely recommended!

Zachary F

Sep 13, 2022

I've had great experiences here and really appreciate this place. As an LGBTQ patient I felt very welcomed and they were thorough and knowledgeable.

Joshy ZB

Aug 29, 2022

I had an amazing experience at the clinic (Remember you must get an appointment for testing). Fast and very educational service, I was already done with my testing after 25 minutes. Workers at the clinic were kind and helpful when answering a couple of questions I had and the way the educate people is very kind. People usually have the idea that public services aren't good which might be true however the service at the clinic was outstanding.

Kevin Hughes

Aug 19, 2022

100% free STD tests. They are closed 12:00-1:00 everyday for lunch. I believe you can make an appointment online. I walked up at 12:15. Waited for them to reopen after lunch at 1:00. I was all done at 1:50.

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Questions & Answers

Is this a walk in or by appointment only?

John Tran | Oct 14, 2018
alan | Oct 14, 2018

Just walk in no appointment necessary

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Do I have to pay to have a hiv test and do i get back results same time?

Tishorn Watson | Oct 14, 2019
Johnny HS | Oct 14, 2019

Testing is free of charge. They do a rapid HIV test, which takes about 20 minutes for results. For all other tests, it takes about a week or so for results and you can access them online, privately. They do a very extensive and thorough testing panel.

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Are COVID rapid tests by walk-in or appointment only? If it is appointment only, how far in advance can we make an appointment?

Brooke Keene | Oct 13, 2021
Chelsea Sexual Health Clinic | Oct 13, 2021

Although there is a COVID Express clinic in the same building as the Chelsea Sexual Health Clinic, please be advised that these are separate clinics with different services. The COVID Express clinics require appointments. For more information, visit https://www1.nyc.gov/site/doh/covid/covid-19-rapid-testing.page

how long does std test take?

Wilson Deng | Oct 13, 2021
Chelsea Sexual Health Clinic | Oct 13, 2021

The amount of time it takes to receive a result from an STI test depends on the type of test. A staff member can help answer any questions about the tests you receive during your visit.

How long is the waiting time to be tested for STD's typically? How long do the tests take to complete? Approximately how much time in total will this whole process take out of my day?

Skylar Rogers | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

Because our clinics provide walk-in services, it can be difficult to know how long a visit will take. A visit to Chelsea Express on a day with few other patients can be short - less than 30 minutes. You should budget at least 1-2 hours for a visit to the Chelsea Sexual Health Clinic.

Can I walk in and get tested I’m 28 years old

Maria Estrella | Oct 13, 2021
Chelsea Sexual Health Clinic | Oct 13, 2021

At this time, due to the COVID-19 crisis we are offering only offering testing for people older than 25 years old if they have symptoms. Anyone 12 years and older can walk in and receive testing if they are experiencing symptoms or have a known exposure. Only people 25 years or younger can get tested without symptoms.

Is the clinic taking walk in and testing like before covi19? I live at New Jersey I don't want to travel and not to be attending.

Yayi Jamnj | Oct 13, 2020
Chelsea Sexual Health Clinic | Oct 13, 2021

At this time, we are providing STI and HIV testing for people without symptoms only if they are 21 years or younger. People experiencing symptoms, regardless of age, can be seen at the clinic. Please note that this clinic is very busy and may reach capacity early. For faster service, call the NYC Sexual Health Clinic Hotline at 347-396-7959 (Monday to Friday, 9 a.m. to 3:30 p.m.) for telemedicine services.

Hi I need to know if the clinic is testing like before ?? Last time I went didn't. Please someone to let me know thanks.

Yayi Jamnj | Oct 13, 2020
Chelsea Sexual Health Clinic | Oct 13, 2020

At this time, we are providing STI and HIV testing for people without symptoms only if they are 21 years or younger. People experiencing symptoms, regardless of age, can be seen at the clinic. For faster service, call the NYC Sexual Health Clinic Hotline at 347-396-7959 (Monday to Friday, 9 a.m. to 3:30 p.m.) for telemedicine services.

Is there still walk-ins or by appointment only (because if COVID)?

Jonathan Garcia | Oct 13, 2020
Chelsea Sexual Health Clinic | Oct 13, 2020

We continue to provide walk-in services. You do not need an appointment. Please note that we are currently offering limited services. Please check our webpage to confirm we are providing the services you need: https://www1.nyc.gov/site/doh/services/sexual-health-clinics.page

What is the clinic’s policy on confidentiality?

gothies | Oct 13, 2020
Chelsea Sexual Health Clinic | Oct 13, 2020

@gothies: All of our services are confidential @Jesus Rivera: We offer services to anyone 12 years and older. You do not need health insurance to be seen at any of the NYC Sexual Health Clinics.

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How much is an HIV test?

A Google User | Oct 13, 2020
Chelsea Sexual Health Clinic | Oct 13, 2020

Services are free for patients 18 years and younger. Patients over 18 years old will be asked for insurance information. If the patient does not have insurance or does not want to use their insurance, they will be asked to pay on a sliding scale. If you cannot pay the fee, you can still receive services. If the patient has insurance, we will not charge a co-pay. For more information on health insurance billing and sliding scale fees, visit https://www1.nyc.gov/site/doh/services/health-insurance-faq-for-sexualhealth-clinics.page

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Do they do Pap tests? Check for cervical cancer?

Yuri Ortiz | Oct 13, 2020
Chelsea Sexual Health Clinic | Oct 13, 2020

We do not provide pap testing as a walk-in service. If you are being seen for another medical problem, the clinician may be able to provide a pap test if needed. Speak with the clinician about your options.

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Do they speak spanish or not

Franklin Ortega | Oct 13, 2020
Chelsea Sexual Health Clinic | Oct 13, 2020

Some employees speak Spanish. If you see someone who does not speak Spanish, it will call an interpreter.

If they speak Spanish or not

Franklin Ortega | Oct 13, 2020
Chelsea Sexual Health Clinic | Oct 13, 2020

Some employees speak Spanish. If you see someone who does not speak Spanish, it will call an interpreter.

Do you provide Hepatitis B or Japanese Encephalitis Vaccination?

Justyna Sitko | Oct 13, 2020
Chelsea Sexual Health Clinic | Oct 13, 2020

The NYC Sexual Health Clinics and the Fort Greene Immunization Clinic offer Hepatitis B vaccines. None of the NYC Health Department clinics offer Japanese Encephalitis vaccines.

So what time can I get express std testing? On the website it says 8:30 am - 3:30 pm but when I went on Thursday they were closed for a meeting? And what number can I call to make sure they’re open??

David Garcia | Oct 13, 2020
Chelsea Sexual Health Clinic | Oct 13, 2020

Chelsea Express is open Monday through Friday, 8:30 a.m. to 3:30 p.m. It is also open on Tuesday and Thursday evenings from 5 p.m. to 7 p.m. Chelsea Express and Chelsea Sexual Health Clinic both close on the third Thursday of each month (including last Thursday, when you visited). However Chelsea Express reopens from 5 p.m. to 7 p.m. on the third Thursday of each month. Chelsea Express does not have a phone number so please visit our website for up-to-date information on clinic hours and service changes: https://www1.nyc.gov/site/doh/services/sexual-health-clinics.page Also, please note that Chelsea Express is open 8:30 a.m. to 3:30 p.m. on Halloween (10/31/19), but it will be closed from 5 p.m. to 7 p.m. that day.

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Are you able to see a doctor inside ?

Coccetti Studios | Oct 13, 2020
Chelsea Sexual Health Clinic | Oct 13, 2020

There are doctors onsite at Chelsea Sexual Health Clinic, but not Chelsea Express. Please arrive as early as possible in the day if you need to see a doctor. Chelsea Sexual Health Clinic is our busiest clinic and doctors usually reach their capacity well before the intake closing time.

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Do you provide testing for bacterial vaginosis?

sara hayes | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

Anyone 12 years or older with symptoms of bacterial vaginosis can come to an NYC Sexual Health Clinic to be seen by a health care provider. Please keep in mind that our clinics are first come, first served. Patients who have symptoms and need to see a health care provider should arrive at the clinic as early as possible. Chelsea Sexual Health Clinic is our busiest clinic and we often need to close patient intake before the posted closure time. Other clinics in Manhattan are less busy (Riverside and Central Harlem Sexual Health Clinics). For more information about the NYC Sexual Health Clinics, visit https://www1.nyc.gov/site/doh/services/sexual-health-clinics.page

I haven't received a text or email with me results how can I contact them to find out there is no number to call without getting a answering machine

Trevor Fallon | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

Please call 347-396-7959 (Monday to Friday, 9 a.m. to 5 p.m.) for more information on your results.

Is there evening testings on Tuesdays and Thursdays from 4.30pm to 8.00pm

Trevor Fallon | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

Chelsea Express offers STI and HIV testing on Tuesday and Thursday evenings from 5 p.m. to 7 p.m. Chelsea Express is located in the same building as Chelsea Sexual Health Clinic. It is a fast and easy place for people who do not have any symptoms to get tested for chlamydia, gonorrhea, syphilis and HIV without seeing a nurse or doctor. For more information on Chelsea Express: https://www1.nyc.gov/site/doh/services/chelsea-express.page

How to get my lab results via phone

Elizabeth Torres | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

You can get your test results by calling 866-934-8693. If you are having trouble trying to get your test results, you can call 347-396-7959 (Monday through Friday, 9 a.m. to 5 p.m.) for assistance.

I’m a foreigner just visiting, but I’m showing symptoms. I don’t have local or travel insurance. Would I still be able to be seen and would it be free?

M S | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

We see anyone 12 years and older, regardless of whether they live in New York City. If you do not have insurance, we will ask you to pay a sliding scale fee but we do not require payment to receive services.

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About sliding scale fee, I checked how much I would have to owe and it's $0. Do I still have to make a check and/or money order?

Iftar Rana | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

No, you do not.

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If testing is free, would there still be a reason for them to ask you if you have health insurance?

Grey Richardson | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

All patients 19 years and older are asked about their health insurance status. Patients who do not want to bill their health insurance, or who do not have health insurance, will be asked to pay a sliding scale fee. Payment is not collected at the time of visit.

I’m 16 ,and I am a high school student as well. I’m going for a plan b. Do I have to pay ?

Jennifer Rosales | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

We do not ask patients age 18 or younger for insurance information or any payment. Your visit will be free. Plan B is an emergency medication and you should take it as soon as possible for it to be most effective. Chelsea Sexual Health Clinic opens tomorrow (Wednesday May 29) at 8:30am. You can also check our website to see if any other locations are more convenient for you: https://www1.nyc.gov/site/doh/services/sexual-health-clinics.page

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Is the clinic gonna be open on Memorial Day ?? ( tomorrow)

Joshua Rodriguez | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

All NYC Sexual Health Clinics are closed on federal holidays.

What kind of hiv rapid test do you use ?? Does it test for both antigen and antibodies ?

Ali F | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

Chelsea Express patients receive a third generation rapid HIV test which tests for HIV antibodies. This test provides results in minutes. Chelsea Sexual Health Clinic patients receive a fourth generation rapid HIV test which tests for both HIV antibodies and the p24 antigen. This test provides results in 20 minutes. We conduct laboratory-based confirmatory testing for patients who get a positive result from a rapid HIV test.

They do immigration immunization there?

Eric NYC | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

The NYC Sexual Health Clinics provide HPV, meningitis, Hepatitis A and Hepatitis B immunizations. For other immunizations, including those needed for immigration, you should visit the Health Department's Immunization Clinic at 295 Flatbush Avenue Extension, 5th Floor, Brooklyn, NY 11201. For more information visit https://www1.nyc.gov/site/doh/services/immunization-clinics.page

what is the cost of hiv monthly injections instead of atripla pills?

carol c | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

As of March 2019, there are not yet any FDA-approved injectable HIV medications. There are currently injectable HIV medications in clinical trials but there are not widely available treatment options.

Do they offer plan b here?

Arimy “Amiss Attire” Fuentes | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

Yes, we offer emergency contraception (also known as Plan B)

Is treatment free as well?

Andrea Solino | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

The New York City Health Department asks for a fee for Sexual Health Clinic services given to adults (age 19 and over). If you want to use your health insurance to pay for the visit, your insurance plan will be billed. You would not need to pay out-of-pocket for any treatment that you are prescribed. If you do not have health insurance or do not want your insurance billed for the visit, you will be asked to pay a sliding scale fee based on your family size and yearly income. This fee includes any treatment that you are prescribed. Here is more information about the sliding scale: https://www1.nyc.gov/assets/doh/downloads/pdf/clinic/comm-letter-std.pdf

What days of the week do they offer STD testing services and during what hours?

Skylar Rogers | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

Chelsea Sexual Health Clinic offers walk-in STI testing services Monday through Friday from 8:30 a.m. to 3:30 p.m. and Saturday from 8:30 a.m. to 3:30 p.m. Chelsea Express also offers testing Tuesday and Thursday from 5 p.m. to 7 p.m. The number of patients admitted to a clinic depends on clinician availability each day. Some clinics may stop taking patients before closing time.

Did you have to be a certain age?

Liquasia Freeman | Oct 14, 2019
Chelsea Sexual Health Clinic | Oct 14, 2019

We serve anyone 12 years or older.

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How long did it take to get the results?

Brianna Cassidy | Oct 14, 2018
alan | Oct 14, 2018

5 days call the number on the card they give they get it first

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how much is the fee for testing? no insurance or health card. thanks!

Bing Oropesa | Oct 14, 2018
Stephanie Zelaya | Oct 14, 2018

They are a free clinic so no fees. I was skeptical because i dont have insurance but i did not have a problem at all.

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