Mount Hope Cemetery

Yolanda Williams

I am giving one star because you can not give no stars. I went to the cemetery on February 11th 2022 to visit my son's grave only to find the horrific site. I understand that we have had winter weather and the ground would have been extremely moist . However to see the marking of huge cemetery truck tires. I called the office and spoke to a person whom I at one time explain what happened to my child and the conversation went all left from there. I was told that I did not pay for the perpetual care I asked if I someone could come down and see what I was seeing only to be told that they were getting ready to go home. I was then told that there were a lot of burials in that section. So in my mind I am thinking how does that effect the graves in the row where my son and others are already buried. I was later given information about other cemeteries conditions. I am concerned about my son's grave. It is bad enough what happened to my innocent , good hearted son I could barely breathe after seeing this . I had to stop off and talk to someone just to get myself together to drive home. I spoke to representative John who was waiting at the gate and he promised me that they were going to fix this issue. I had problems before with his grave and I stated them and they were addressed. I did not put a vault in the ground as a grieving mother to have to deal with burying my son it was not an easy task , I told the representative I spoke to ( I know her name but I will hold on to that because I spoke to her before and she was a little more understanding than she was yesterday) I do not know what is going on under the grave because the weight of those heavy machines. Her response was she has no control over what God does. Then again referred to the fact that I did not pay the perpetual care, so I can only infer that if you do not pay the perpetual care they disrespect your grave what kind of racket is this. I purchased a grave for myself and for my son so I also asked if this is what will be done while I am here what is to be expected when I am not here. I am so disgusted . I took a chance and put my son here and it has been one thing after another . My son was buried May 24th I came back Saturday and there was plywood covering his grave. So I came back the next week only to see huge boulder type rocks embedded into his grave , I went to the office with photos and the first remark was you did not pay for the perpetual care. I paid the perpetual care and everything changed with the soils and conditions. There was a burial and low and behold another problem soil thrown over the grass that had begun to grow I made another complaint I came back a week later and everything was fixed again. I am at a point where I need to seek legal advice . I am truly at my wits end. I hope that someone for the corporate office reaches out to me I can not take much more of this. Mentally, Emotionally , Destroyed Mother. I received a letter from the president of the Cemetery and I appreciated that. I was asked to give it some time and things would be better. I did go back a month later and it was in acceptable condition. I was able to sit out with my son. I still would like an apology from the representative but I won't hold my breath. Addionally I was thoroughly explained why the area was dug up which in actuality was not explained during the purchasing process. I don't recall the young man's name put I do appreciate his time and pleasant nature. Humanity is all were deserve.

Lalita Hainauth

Today, the blonde woman deliberately locked my mother and I in the cemetery. It was 4:05 pm and she told us they closed at 4. She told me to go to the gate where the saw mill was. We had two different understanding of where that gate was. I went to two different gates and it was closed. By the time I found the gate she was talking about it was 4:15. She literally locked the gates without verifying we left. This is negligent and has caused me emotional distress. We had to call the police to get us out. A security guard of the cemetery saw us locked in and called the blonde woman on the phone. The police arrived five minutes before blondie. Then she argued with me that it's my fault I didn't go to the right gate. No, it's your fault that you didn't verify that I found the gate and left. Don't use this cemetery. I wish I could dig up my grand parents but I can't. It is your duty to verify guests have left. Don't you people have video cameras? Blonde woman should lose her job. She knew we did not leave.

Nick Fasciglione

Bill, Alicia and Luchia are all super helpful.

Stephanie Chappelle-Dickerson

I visit my husband at least twice a month and each time I go I have to reach out to the office about the upkeep of his grave site.. They always have an excuse on why his site looks like this. I paid for the upkeep of his site, but yet this doesn’t seem to be the case! If I could move him somewhere else I would. I continue to be disappointed with the care of his site. I have come there a time or two and saw (younger)one of the grounds keepers eating breakfast while the other (older) gentleman was doing the work! SMH… Perhaps this is why they can’t keep the place clean, because they’re eating breakfast when they should be working!