Jovia Financial Credit Union

Category: Bank in Valley Stream, New York

Address: 264 E Merrick Rd, Valley Stream, NY 11582, USA

Phone: +15165610030

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–2PM

Reviews

Joann Polisi

Sep 8, 2022

Don't use this bank!!!! I had fraud on my debit card - I now have to wait 5 - 10 business days for them to dispute the charges while my money is on hold - I thought I was leaving Chase to go to a better bank. I'm closing my accounts.

Jenn Moves

Jun 25, 2022

Alva was my representative today and he did a wonderful job with customer care service. Thank you.

Cici Donna Real

May 18, 2022

Only two people were in the office but Jovi and Amoy made our first time experience good. They both were very nice and helpful. Thank you!

Jay Herrera

Mar 14, 2022

Very easy transactions + great customer service! I will add I’m from a shared network credit union - they helped in whichever way they could 💕

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Questions & Answers

Can a pending charge be cancel

Keniesha Boswell | Oct 14, 2017
Jovia Financial Credit Union | Oct 14, 2018

Thank you for reaching out. Unfortunately, since this question is specific to your account, we cannot answer it through this channel. Please feel free to call us anytime at 516-561-0030 so our Member Care representatives can best assist you. :)

Good morning, Does the valley stream branch have a coin machine? If so, is there a percentage taken when you use it? Thank you

Office Account | Oct 14, 2019
Richard Salmon | Oct 14, 2019

No charge for members who redeem $500 or less, 10% for any amount above $500.

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Sell savings bonds?

Ruth Fitzgerald | Sep 13, 2022
Angelo Lugo | Sep 22, 2022

No you can only redeem them there

I'm by the door is no one here,what time they'll open?

rose Messina | Dec 17, 2021
Richard Mejia | Dec 17, 2021

9am

Are your offices open for business without an appointment?

Larson Uywe | Oct 13, 2020
Jovia Financial Credit Union | Oct 13, 2020

Hi Larson. We ask that you make an appointment before visiting. You can schedule one online at https://link.zixcentral.com/u/ecacb893/SClMsaK76hG6smYzh3soMg?u=https%3A%2F%2Fwww.joviafinancial.com%2Fhealth-safety%2Fschedule-an-appointment. Have a great day.

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I would like to know what is the exact location of this place because I heard it changed?

Bishme Christian | Oct 14, 2019
Jovia Financial Credit Union | Oct 14, 2019

Hi, Bishme! None of our locations have moved. We simply changed names from NEFCU to Jovia Financial Credit Union. We're still the same credit union you know and love, still the same people, still the same great services. We look forward to many more years together.

Do you still have the coin machine?

Stephanie B | Oct 14, 2019
Jovia Financial Credit Union | Oct 14, 2019

We have a coin machine at each of our branch locations. :)

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