ProHEALTH Howard Beach Internal Medicine

Lulu Lulu

Sometimes Front Desk Receptionist are rude , Doctors are good except an African American lady Doctor the worst attitude and angry (Doctor of Hell) I rather go to Beach 116th urgent care.

Truth Speaker

I just left there. I spoke with someone on the phone who assured me that the doctor I saw could help me that day although it wasn't an urgent matter. The medical assistant who would do my vital signs forced the temperature probe into my ear and kept the oxygen sensor on my finger for 20 minutes. It was low and she couldn't figure out that it wasn't going to get higher. She got upset with me and stormed out of the room. She treated me like an animal. This was a waste of my time. They tell you anything to get you in the door. Go elsewhere. Not a good experience!

Joey Bunz

I would give them a negative rating if I could. The office staff is TERRIBLE. It has been 5 days and still no results on my sons PCR COVID test. I called and spoke with 2 people who said they would call me back and never did. I explained all of this to a 3rd person who tried to say they would cal me back. I asked to speak to a Manager. I was told they left for the day. I then explained that I am not comfortable hanging up hoping they will call me back as this is the 3rd time I was told this and nothing. The person got rude and then said I’m hanging up, HORRIBLE customer service. And I still do not have test results.

T W

I came here with a bad case of strep throat.. I was in excruciating pain and asked the doctor if she had Tylenol because it was so hard to swallow and I needed anything that would help at the moment. She pretty much treated me like I was an addict over 2 regular Tylenols! No care that I was in pain, just rude and uncaring.