Quentin Franklin - State Farm Insurance Agent

A L

A friend of mine recommended Quentin Franklin's State Farm Agency for obtaining a renters policy and a personal articles policy (for my arts and valuables). Quentin and Debbie put me in touch with a knowledgeable appraiser who appraised my art and valuables and then we coordinated in writing these items up in a policy. The whole multi-step process went smoothly with good communication and follow-up. Very knowledgeable, courteous, caring people taking good care of their customers, like myself. I highly recommend this agency and Quentin and Debbie personally. Great agency.

Chris Hinton-Lee

Quentin Franklin deserves all the five star ratings he gets. He bends over backwards to meet (and/or exceed) the needs of his prospective customers. I am new to State Farm. I had to leave another carrier when it became clear to me that the other carrier (agent) was not well-versed in HO-6 condo policies. My condominium recently suffered an unfortunate water loss event, and it was State Farm that showed superior follow-through during the claims process, compared to the other carriers. While I was not personally affected by said water event, I spoke to my neighbors on lower floors, who were. And it was unanimous among the affected residents, that State Farm handled their business of claims the best. Let's face it, you want a company, who will be there when you need them, and this recent water event has served to "lay bare" what these companies are made of...it has separated the men from the boys, so to speak. And since State Farm showed the best responsiveness as a company, I set out to find the best State Farm agent (knowledgeable about HO-6 policies) in my area. Quentin Franklin kept rising to the top of my research based on his customer reviews. After settling on a handful of the top agents, I sent each an email and Quentin was among the first to respond (that same night, after business hours!). We spoke the next day, and I haven't looked back. Although Quentin has other able-bodied staffers (who were also mentioned in reviews - Matthew and Cynthia), he stayed with me throughout this process, patiently answering all my dumb questions, and advising me on ways to save money. Quentin did all the back-and-forth communicating and he wrote the policies, himself. I ended up transferring my two vehicles and three properties, including a rental property to Quentin Franklin State Farm. And since Quentin found every conceivable discount I could qualify for, the overall premium was lower than it had been, spread out over three carriers. I can now rest easy, knowing I am in good hands and properly covered in the event we have another mishap. I feel that Quentin and State Farm Corporate will come to my rescue when/if the time comes, and there's no better assurance from "insurance" than that!

Amir

I was shopping around for months trying to find affordable motorcycle insurance, Cynthia was able to help me out finally! She went above and beyond and even explained why motorcycle insurance can vary based on type etc. ☺️

Daniela Saucedo

This office staff is amazing specifically Cynthia, always so sweet and very helpful, she makes getting quotes so easy!! Definitely recommend this office.