Fox Pest Control - Northern VA

Category: Pest control service in Sterling, Virginia

Address: 22560 Glenn Dr Suite 116, Sterling, VA 20164, USA

Phone: +15717712151

Opening hours

Sunday: Closed

Monday: 8AM–9PM

Tuesday: 8AM–9PM

Wednesday: 8AM–9PM

Thursday: 8AM–9PM

Friday: 8AM–9PM

Saturday: 9AM–4PM

Reviews

Chris Dietrich

Oct 11, 2022

Do NOT use this business. I contracted them to be friendly to the guys who were selling the service door to door because I have been there before but when I wanted to cancel it became predatory. They wouldn't accept a cancellation over email. It was almost impossible to get someone on the phone. When I finally did, the manager kept trying to keep the conversation going when all I wanted to do was cancel. I think I had to say I wanted to cancel 60 times and was going to report them to the authorities before he finally agreed to terminate my contract. Do NOT use this company or if you ever want to cancel you will have the same headache as me. Just awful.

The Muntz

Oct 7, 2022

Awesome staff and very polite. Robaid (my service guy) was incredibly knowledgeable and extremely courteous. I highly recommend these guys and haven’t had any issues to date.

Trishaun King

Oct 4, 2022

To each it’s own but I would not recommend… even after multiple visits the job was not done and they offer “free visits” to come out and service but even that is a month out most items. There Bluebird, Go-Forth or even Orkin will get you better value. It’s 2022, do your research to get your moneys worth. Reviews matter to get the bang for your buck!

Robert Perry

Sep 30, 2022

If you have a pest problem inside or outside I recommend Fox I have had a ant problem for a couple of years and they came in and treated for a few months and now I hardly ever see ants anymore

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Questions & Answers

I Don’t Have Bugs Anymore, Do I Still Need Pest Control?

Fox Pest Control - Northern VA | Dec 16, 2021
Fox Pest Control - Northern VA | Dec 16, 2021

The goal of pest control is to completely eliminate any pest problems that you may be seeing. So if you don’t have any bugs, we are doing our job! Customers often think that once they are pest free, it is a good time to cancel. We would advise against it, as you will start to experience pest problems in 3-6 months once new pests begin to move into the area.

Why Do I Still Have Bugs?

Fox Pest Control - Northern VA | Dec 16, 2021
Fox Pest Control - Northern VA | Dec 16, 2021

It is normal to still have some bugs after the initial service, as they will become agitated and more active. If the problem persists after your first quarterly service, give us a call and we will be happy to come take care of the problem, free of charge.

Will I Receive Same Day or Next Day Service?

Fox Pest Control - Northern VA | Dec 16, 2021
Fox Pest Control - Northern VA | Dec 16, 2021

Once signing up for services, you will receive same day or next day service. A Fox tech will come out to your home and spray to stir up any bugs that may be hiding. Then, within the next 1-3 weeks, a second technician will come to your home. This tech will become your dedicated technician, and will take care of you going forward.

What should I expect after my first service?

Fox Pest Control - Northern VA | Dec 16, 2021
Fox Pest Control - Northern VA | Dec 16, 2021

Once you receive your first service, you may see an immediate uptick in pests around your home. This is because the first service is intended to flush out any pests that may be hiding around your home. Don’t worry, your dedicated technician will be back soon to take care of these bugs.

Is it necessary to get the HPP?

Fox Pest Control - Northern VA | Dec 16, 2021
Fox Pest Control - Northern VA | Dec 16, 2021

The Fox Home Protection Plan ensures that your home will be protected year round from pests, and by performing quarterly services, our technicians are able to cut off egg cycles to prevent new pests from hatching. Our Home Protection Plan offers comprehensive service that will cover any pest issues that may arise.

Does Fox accept checks?

Fox Pest Control - Northern VA | Dec 16, 2021
Fox Pest Control - Northern VA | Dec 16, 2021

Although a credit or debit card is preferred, Fox does accept payment in the form of a check.

When will I get billed?

Fox Pest Control - Northern VA | Dec 16, 2021
Fox Pest Control - Northern VA | Dec 16, 2021

You will be billed monthly for your services.

How often will I receive pest control services?

Fox Pest Control - Northern VA | Dec 16, 2021
Fox Pest Control - Northern VA | Dec 16, 2021

You will receive your regular service each quarter, and if you have problems between services, a technician will come out and take care of your problems free of charge.

How much is a cancellation?

Fox Pest Control - Northern VA | Dec 16, 2021
Fox Pest Control - Northern VA | Dec 16, 2021

If you complete your annual contract with Fox, there is no fee to discontinue service. However, if you choose to continue you will be on the same discounted rate that you started with.

How much does my service cost?

Fox Pest Control - Northern VA | Dec 16, 2021
Fox Pest Control - Northern VA | Dec 16, 2021

This depends on the level of service provided. After a free inspection, you will get an estimate of how much your pest control services will cost. This lets you assess if this is the right decision for you and your family.

When do you need pest control services?

Fox Pest Control - Northern VA | Dec 16, 2021
Fox Pest Control - Northern VA | Dec 16, 2021

If you have seen bugs in your home, it is best practice to hire the professionals to take care of it. Additionally, if your neighbor has a pest problem, you probably do too, they're just hiding.

How do I update my payment information?

Fox Pest Control - Northern VA | Oct 12, 2021
Fox Pest Control - Northern VA | Oct 12, 2021

Visit our customer portal to update payment information, or call to one of our operators to learn more about the customer portal, update payment information over the phone, and for other account-related questions.

When is my next service?

Fox Pest Control - Northern VA | Oct 12, 2021
Fox Pest Control - Northern VA | Oct 12, 2021

Visit our customer portal to read more about your technician, the last time you received a service, the schedule for your next service, all the products used during your service, and more. Call one of our operators for additional help and other account questions.

Do I really need services in the winter?

Fox Pest Control - Northern VA | Oct 12, 2021
Fox Pest Control - Northern VA | Oct 12, 2021

Insects and other pests are not dead during the colder months. Some are overwintering pests that hibernate in your eaves or soffits, weep holes in window frames, or gaps in your siding; some survive the winter as an egg; and others simply move slower. Our Home Protection Plan is designed to react to problem pests during the summer when they are most active. But the best long-term results come from our regular treatments, especially those done during the winter when pest activity is reduced. Call one of our operators to discuss what products are used in snowy seasons, why winter treatments are necessary, and what to expect from your winter service.

How much does a service on my home cost?

Fox Pest Control - Northern VA | Oct 12, 2021
Fox Pest Control - Northern VA | Oct 12, 2021

We customize the treatments for every home we service. We understand every situation is different, and we do not want to risk overcharging or overgeneralizing your pest management issue. We pride ourselves in delivering a quality service. Call us for a free quote that is specific to your situation.

Is the product that Fox Pest Control uses safe around my family and pets?

Fox Pest Control - Northern VA | Oct 12, 2021
Fox Pest Control - Northern VA | Oct 12, 2021

Our EPA-certified technicians will only service your home with products that can be used around you and your loved ones according to EPA regulations and label instructions. Your Pest Professional Technician will use the products according to their labels. If Fox treats an area that is usually occupied by a pet, we will make sure to use products to keep your furry friend happy and healthy and keep your home comfortable and protected from pests.

How quickly can Fox get to my home for my first service?

Fox Pest Control - Northern VA | Oct 12, 2021
Fox Pest Control - Northern VA | Oct 12, 2021

We provide same-day service if you call before 2 pm. Call today to schedule an appointment.

Is the service from Fox Pest Control guaranteed?

Fox Pest Control - Northern VA | Oct 12, 2021
Fox Pest Control - Northern VA | Oct 12, 2021

We give a guarantee to our customers that are signed up for our Home Protection Plan. Making sure our customers are completely satisfied with our services in their homes is key to our success. If you are a current customer who is having pest issues, call now to schedule a free treatment.

How long will service on my home take?

Fox Pest Control - Northern VA | Oct 12, 2021
Fox Pest Control - Northern VA | Oct 12, 2021

When it comes to the length of the service, many factors come into play. Most of the time, your first service will take a little longer than subsequent services. If you or your Pest Professional Technician find that your home needs more attention, we will make sure to get the job done before leaving the property.

Does Fox Pest Control service homes on the weekend?

Fox Pest Control - Northern VA | Oct 12, 2021
Fox Pest Control - Northern VA | Oct 12, 2021

Fox Pest Control offers scheduling options for evenings and Saturdays at no extra charge.

Does Fox Pest Control Offer an eco-friendly service?

Fox Pest Control - Northern VA | Oct 12, 2021
Fox Pest Control - Northern VA | Oct 12, 2021

At Fox, we use EPA-approved products that get the job done right, and all our technicians are well-trained and use each product in accordance with its labeling and state and federal regulations. Some select service areas offer organic treatments.

Do I need to be home for Fox to perform a service?

Fox Pest Control - Northern VA | Oct 12, 2021
Fox Pest Control - Northern VA | Oct 12, 2021

During your initial treatment, we like to meet our customers and let them know what pest problems we see and our plan to fix the problem. Unless you request an interior treatment to target a specific pest problem, it is no longer necessary for you to be present during your home’s scheduled service. Once the interior is pest free, we maintain the barrier around the home according to your protection plan’s treatment schedule.

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