Wells Fargo Bank

Jasmine Marie

I had to get something notarized. Joshua was very helpful and nice.

UNBELIEVABLE !

Wells Fargo is the worst bank in the world ! On January 27th 2022 I made a deposit for $259 through the ATM IN LAKE WORTH ON MILITARY. For some reason the money didn't show up in my account as if someone tempered with the ATM. I filled a claim sitting in front of the ATM, I literally turned everyone away who wanted to use the ATM since I felt it was messed up and I put a note on it before I left. Well yesterday I received an outcome of my claim saying that the money that was temporarily credited to my account would be refunded back to them on the 23rd of this month. I called the claim department and they said the technician didn't find any money as I was lying but if I wanted to steal from a bank why would I make a claim for only $259 when I could of lie and say $500 or more. Well I lose and they win even though I'm telling the truth. What bothers me is they don't even check the cameras cause if they did they would see that I left a note for the customers informing them not to make deposits. Anyways its life little people who are struggling always comes last our word means nothing, I will be closing my accounts with Wells Fargo they are very dishonest if they cared about their customers they would check their cameras and not just take the word of a technician as if that technician can't lie.

marvin montour

Terrible customer service. They don’t accept walk in. There’s always an issue with there system. There are a terrible bank. I’m in the process of closing my account with them and going to Chase.

neilpaulavh

Kevin and Elisio have been helping me with complicated matters from the beginning! I am treated like family at this bank. Highly recommend!