Xfinity Store by Comcast

Category: Internet service provider

Address: 23181 Village Shops Way Suite 107, Estero, FL 33928, USA

Phone: +18009346489

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Edward Finan

Oct 12, 2022

Xfinity Mobile is the best cell phone service in America today. Used property, you only need to pay the tax. My phone bill for two phones is $16.00/mo.

Courtney Deputy

Oct 12, 2022

If I could give this place zero stars I would! I called the company a few weeks ago because our internet service is not working since hurricane Ian, everyone around us has working internet. They told me they would have someone come out today Wednesday the 12th to fix our internet. No one even showed up and I can’t connect with an actual agent every time I call it’s a computer and they hang up on me. I had to say I was a new customer to even talk to an agent, the agent told me she does not a see anything on the schedule and that we would have to pay. Why the heck would we have to pay for someone to come out and check our service when we were told they would come out and check it for free. She told me she would transfer me to the repair agent and all it does is send me straight back to the automated service that just hangs up on me. Now I have no internet and no way to contact an actual agent! I’m super frustrated and upset!

Kimberly Davis

Oct 10, 2022

They shut off the ability to talk to a live agent for everyone in Florida affected by hurricane Ian. They have remained silent, with no updates for the thousands of their paying customers left with no cable or Internet during the worst natural catastrophy Florida has ever seen. Comcast Xfinity you need to do so much better.

B S

Oct 5, 2022

These people are horrible. They will say they dont work on commission to build trust. They're right- it's called performance bonus. They will lie straight to your face about what you have signed up for online, and if you call them out they just hold the lie. 2yr contract they said.. I DONT THINK SO!! Don't think for a second you will get, or did get in and out of this location without something being added to your bill. CHECK IT REAL WELL and see. "Managers" will back up SALES staff lies. AND DON'T BE FOOLED FOR A SECOND- THEY ARE ALL SALES SALES SALES SALES. PRINT OUT WHATEVER YOU SETUP BEFORE YOU GO IN THERE, THEN CALL THE 800 NUMBER AND KEEP THEM ON THE LINE AS THESE GUYS TRY TO TELL YOU THAT YOURE MISTAKEN!

Thanks! Your review is awaiting moderation.

Questions & Answers

Will they come and install internet

A Google User | Oct 13, 2019
Jason Todd (Platin) | Oct 13, 2019

They will set up an appointment for someone to go install it. However, there's no benefit to go to the store over ordering online or the phone unless you prefer to talk to someone in person.

can I exchange a wired cable box for a wireless cable box to put a tv on a concrete wall?

Neil Spearing | Jun 14, 2022
John Hughes | Jul 14, 2022

Just give them a call. They have all the answers

I have a small bedroom with a concrete wall can I exchange a cable box for a wireless box to install tv on this wall?

Neil Spearing | Jun 14, 2022
John Hughes | Jul 14, 2022

When in doubt call Xfinity to find out!

Read More

Is a appointment needed to drop off boxes June 1

suzanne garry | Jun 14, 2022
Linda Crowther | Jun 14, 2022

No

Read More

How do I schedule an appointment at coconut point

Linda Hall | Oct 12, 2021
Rana Lechlitner | Oct 12, 2021

They have a sign up list at the front door. I waited almost 90 minutes 2 days ago. I don't know if you can sign up online. I had everything set up on phone just had to pick up a box which took 90 seconds

Are there any specials for new customers or seniors

Susan Casey | Oct 12, 2021
Sandy Graczkowski | Nov 16, 2021

Do you hive any discounts for 75 year old widow. Because my bill went up from 154 t0 169. You have no heart just money money.

where do I take the cable boxes we are no longer using?

Cyndi Ensminger Ensminger | Oct 12, 2020
Susan Morrison | Oct 12, 2020

To the Xfinity store in Estero or Naples

Can I return Comcast equipment here

Bryan Zeigler | Oct 12, 2020
Don DeFlavis | Oct 12, 2020

Yes I was able to return my equipment when I change services

can I return equipment ?

Judy Berendt | Oct 12, 2020
Ellen Wierzbieniec | Oct 12, 2020

Need a new XR 11 remote are they available at this time

Read More

are you open on sunday

Mary Spark | Oct 12, 2020
Leslie Levesque | Oct 12, 2020

Yes

Do you have a local phone number that I can call to get some prices on new service

Bruce Baitler | Oct 13, 2019
Leslie Levesque | Oct 13, 2019

No sorry.iback in canada

What is the requirement to hire wifi service in comcast

Leonardo Chel | Oct 13, 2019
Larry Swanson | Oct 13, 2019

He doesn't speak Spanish

is coconut store open on easter

vince panella | Oct 13, 2019
Adam Marks | Oct 13, 2019

to my knowledge, all the stores are closed in easter this year

Is this location open on Easter monday

Dina Larade | Oct 13, 2019
Diane Johnston | Oct 13, 2019

Yes

We are moving north on April 1. How do I drop our xfinity service and return equiupment here in Estero Florida?

Mark Niewoonder | Oct 13, 2019
Leslie Levesque | Oct 13, 2019

Go to infinity store at coconut point..bring all the equipment...they are very helpful there

What channel is CBSSN

Robert W Davis | Oct 13, 2019
John Goodrich | Oct 13, 2019

CBS Sports Network

how to set up voicemail

William Tumber | Oct 13, 2019
Chris Halaschak | Oct 13, 2019

You need to contact customer support for Xfinity, this is a review panel, that reviews places we (you) have visited during our travels of life. It's not intended to be a support for a particular business. However, sometimes people will give an answer for those who think it is a direct line to a certain place of business! :-) Contact Xfinity, they will be more than happy to "set you up"!

Read More

can any and all equipment be returned there ? are they able to issue other equipment?

maryellen charleton | Oct 13, 2018
David Robbins | Oct 13, 2018

Yes

Can I return equipment at this locatio

J Michaels | Oct 13, 2018
Vinny Petro | Oct 13, 2018

Yes

what are the good friday hours open

Liz m | Oct 13, 2018
Persio Vega | Oct 13, 2018

Same hours 8am to 7pm

can I drop off equipment at store

Richard Tallo | Oct 13, 2018
E Pfeiffer | Oct 13, 2018

Absolutely, you can drop off, exchange and pick up. We are full service Xfinity Store.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places