Willow Tree Healthcare Center

Category: Nursing home

Address: 1263 S George St., Charles Town, WV 25414, USA

Phone: +13047256575

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Kristina Smallwood

Sep 9, 2022

Residents treat other residents with disrespect by cussing them out, walking into your room without knocking and acting like they own the place. Staff does nothing. Visitors are not allowed to request certain residents to not be allowed in loved one's rooms despite Covid concerns. Staff will accuse you of recording other people's conversations with your phone without proof. Staff plays favorites and doesn't believe you when you tell them that a resident is harassing other residents even when that resident denies and tries to manipulate you into thinking they are innocent. Staff tells visitors not to bring snacks into the facility from the outside environment.

Brian Courtney

May 19, 2022

This is the worst place I've ever seen an elderly family member have to stay.. it saddens me to see the way ppl are taken care of in this place if they even get taken care of... It's not a good place avoid bringing a family member that needs help in here

Lisa Webber

Apr 21, 2022

Does not deserve a star, the worst nurse's, not one pays attention to anyone or anything other than themselves. Mad over treatment of parent and the patients πŸ˜’

Maggie Williams

Apr 15, 2022

A good friend aquired covid-19 from a worker. My good friend died from covid-19. Very sad.

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Questions & Answers

Do you provide tv and wifi?

Kristina Smallwood | Jul 14, 2022
Mae Jenkins | Jul 14, 2022

We do provide wifi

What services do you offer?

Willow Tree Healthcare Center | Oct 12, 2021
Willow Tree Healthcare Center | Oct 12, 2021

We offer skilled Nursing Care, respite stay, hospice stay, specialty care services . To view a full list of our specialized services, visit our website (https://www.communicarehealth.com/facility/southwood-healthcare-center/programs-services/)

Do you accept Medicare/Medicaid?

Willow Tree Healthcare Center | Oct 12, 2021
Willow Tree Healthcare Center | Oct 12, 2021

Yes

How do I apply?

Willow Tree Healthcare Center | Oct 12, 2021
Willow Tree Healthcare Center | Oct 12, 2021

You can view all job openings and apply by clicking the following link: https://www.communicarehealth.com/join-our-team/view-all-jobs/

Are private rooms available?

Willow Tree Healthcare Center | Oct 12, 2021
Willow Tree Healthcare Center | Oct 12, 2021

Yes

What are the visiting hours?

Willow Tree Healthcare Center | Oct 12, 2021
Willow Tree Healthcare Center | Oct 12, 2021

The resident has the right to receive visitors of their choosing at a time of their choosing in a manner that does not impose upon the rights of another resident, subject to the residents’’ right to deny visitation.

Good morning, My name is Tracy Campbell and my Mother (Earlyen Brown) has recently become a guest at your facility and I would like to get a feel for what it's like being your guest.

Tracy Campbell | Oct 12, 2020
Willow Tree Healthcare Center | Oct 12, 2020

Hi Tracy, Welcome to the CommuniCare Family! We would be happy to speak with you personally about the care and culture we will be providing for your mother. At your convenience please give us a call at (304) 725-6575 so we can discuss this further with you. Thank you and hope that you have a great day!

Whats the average monthly cost for full time care

Marshall Davis | Oct 13, 2019
Willow Tree Healthcare Center | Oct 13, 2019

Hi Marshall, Thank you for your question on full-time care. At your convenience, please give our facility a call at (304) 725-6575 and one of our team members would be happy to walk you through an individualized plan that would meet your needs. Best regards.

Read More

Do you all accept medicare w humana as secondary

Joe Kovacs | Oct 13, 2018
jeremy states | Oct 13, 2019

Yes

Hi , I'm plain on movin back home. Are there any opinions in Laundry or housekeeping. .have to start somewhere. Have experienced in both .. Lookin to heard from you. Thank you .

Janie Martin | Oct 13, 2018
jeremy states | Oct 13, 2019

Always hiring

Are you all hiring for laundry?

Bettyjo Shipp | Oct 13, 2018
jeremy states | Oct 13, 2019

Always hiring

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