Auto Glass Now

Category: Auto glass shop

Address: 790 Merritt Blvd, Dundalk, MD 21222, USA

Phone: +14102822600

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8AM–2PM

Reviews

David Li

Sep 17, 2022

Visited the place after someone broke my rear glass. Had to bring in some used glass for the appointment because they couldn't get the new glass anywhere. Got quote over the phone and said they could do the job. On the appointment day the place didn't open until 20 minutes after the posted hour so I waited. When they finally opened I showed the guys the key and and the glass. They took it in without a complaint. Then Josh said they couldn't do it because of a dent near one edge. The dent was by no means in the glass's way. Asked him if we could just put a bit of extra glue near the dent, he claimed that he couldn't do it because the dent would put the company's name on the line. This is despite the fact that they offer no warranty for used glass anyway. I also specifically mentioned that I wouldn't blame him even if there was an issue i.e. a small leak due to the dent. Guy might be playing with me or hated me which ever way I wouldn't know. Later in the day I got another glass place to do the job without a fuss. I was basically shown the door without a compelling reason. Then I had to spend hours more trying to resolve the issue on the same day. This has not happened anywhere else or at this place before. Definitely not pleasant to work with someone with strong will or ill will who wasted a lot of my time plus the technician's time.

Troy Wilson

Aug 5, 2022

they do good work good prices and dont have to wait to long. I got 3 windows fixed there. it was one guy that just left glue all on my window and didn't get most of the glass out my door but he dont work there nomore so that a good thing.

Bosshog

Aug 5, 2022

DO NOT GO HERE. INCOMPETENCE. Scheduled my windshield replacement, dropped it off, they call me to say no one ordered the windshield. Then, the nexr day, the broken glass they blew all over w an air hose into the locking mechanism. Can't open the rear door now. Sorry, take it to a body shop is what they told me!!!! Infuriating! Never go here.

Raul B.

Jul 11, 2022

The staff was so nice! They replaced 2 windows on my Honda Accord that were broken from someone trying to steal my car. I called and got a quote from Safelite first. They quoted me $850! Auto Glass Now charged me $432. Which is still cheaper than my $500 insurance deductible. They really do mean you save 50%. That's not a BS advertisement on the building. Thank you guys so much! Took them an hour and it was done the same day.

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Questions & Answers

What does the lifetime guarantee cover

Stephanie DuVall | Oct 13, 2019
tanya jennings | Oct 13, 2019

As long as you own the car it covers what Travis Rudd said.

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Can they come to your house and do it.

Aaron Edwards | Oct 13, 2018
Auto Glass Now | Oct 13, 2018

Thank you for your question, Aaron. Unfortunately, our Dundalk location does not currently have mobile service (where they come to your home or workplace) as an available option. However, this is only a temporary issue due to being short staffed and we should have mobile service available again very shortly. We apologize for any inconvenience that this may cause and hope that we can still help you in-shop if you'd be willing to bring the vehicle to us at our store location. Thank you again and have a great day!

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