JWB Rental Homes

Category: Real estate rental agency

Address: 7563 Philips Hwy #111, Jacksonville, FL 32256, USA

Phone: +19047370035

Opening hours

Sunday: Closed

Monday: 8:30AM–6PM

Tuesday: 8:30AM–6PM

Wednesday: 8:30AM–6PM

Thursday: 8:30AM–6PM

Friday: 8:30AM–6PM

Saturday: 9AM–5PM

Reviews

William Hulen

Oct 12, 2022

Has been a great place to rent from

Jade Harada

Oct 12, 2022

Talked to a lady named Kelly who was unprofessional and mixed up. If you have any dogs I would look at your other choices for rental properties. Their pet policy and insurance is ridiculous. We have a 35 pound dog who is very behaved and they straight off the back after already messing up our application the same day we submitted, having us worried about identity theft and considering filing a police report, getting it mixed it with other applicants, giving their full names out told us they wouldn’t accept us because our dog looks pitbull. He has no pit in him. Very disappointed and was not friendly over the phone and was already pointing fingers without knowing what was going on.

Shawn Shannon

Oct 12, 2022

Cousin paid 4 credit checks on his family for $150, then delayed, said it was processing, just to credit fail them. They don't have bad credit. Scammers. They can pay $50/yr to run credit checks.

Camille Hall

Oct 11, 2022

Moved in a couple of months ago to recently built rental property - it is a 4/2.5 with extremely small closets and bedrooms (we were on crunch time to move, therefore, had no other choice). One car garage is small -- this is a 2 adult household, however, the house appears to have been built for 1 adult/single parent. Master bedroom closet appears to have been built for one person with little to no wardrobe; there's no way 2 people, not even 1 person with the average wardrobe could fit everything inside the closet. Pros - quiet neighborhood, everything new in house, Kelly (leasing agent) was a pleasure to work with and prompt in response ..... Cons - Ant problem in beginning, however, we purchased pesticide that took care of it w/n a few weeks. Please make sure to check if Xfinity/AT&T, etc, is already set up with a line to the property, if not, and you WORK FROM HOME, YOU WILL END UP HAVING TO USE PTO DUE TO NO INTERNET. The internet companies will schedule someone to come out but that's usually at least 3 days from your request. Thankfully, I emailed to my complaint to the CEO of Xfinity and they scheduled for someone to come to the property the same day, as normally - it was an emotionally stressful day dealing with customer service/Xfinity supervisors not working with me to expedite the process -- that lead to me contacting the office of Xfinity CEO. A technician arrived to set up a new line that took approximately 2 hours or more. JWB, please inform prospective residents of this information, especially those that rely on internet services in order to work from home - it is extremely imperative for us to know this information prior to move in.

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Questions & Answers

I have been trying to reach this office for days. Is it possible for someone to return a call. The website is not even allowing me to schedule an appointment.

Cameil Johnson | Dec 16, 2021
Mr. Alex | Oct 5, 2022

Yupp. Welcome to jwb

Do you'll accept evictions if so do the deposit for that be high?

TheBeautyofRenee Robinson | Oct 13, 2018
Virginia Wells | Oct 13, 2018

It depends on how long ago the eviction was. If it was at least four years ago, they will work with you. If it hasn't been four years, don't waste your time or effort as it is a no go. I'm not really sure where someone would go at this point with an eviction, I wish you luck.

Do you accept section 8?

Kelly O'Malley | Oct 13, 2018
Lashaunda Cobb | Oct 13, 2018

Did you get a answer

Do you allow sec.8 housing vouchers?

James Burtnett | Oct 12, 2021
JWB Rental Homes | Oct 12, 2021

We do allow section 8 housing vouchers on specific homes. Please contact our office at (904) 737-0035 to see which homes are eligible. Thanks!

Does this company off lease with purchase option?

E Young | Oct 12, 2020
JWB Rental Homes | Oct 12, 2020

Hello, thanks for the question. We don't offer the lease to own option, sorry.

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Do they accept vouchers

Mina Rahman (DcslimMia) | Oct 13, 2019
Theresa Boyd | Oct 13, 2019

Yes but only on some properties. They have private owners and their own properties they manage. You can call and they'll let you know which ones.

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Will they rent to a convicted felon of a violent crime? Aggrevated battery? Over 8 years old?

Amanda Hendrix | Oct 13, 2019
J Grand (DamnDiva007) | Oct 13, 2019

They usually go back 7 years but each unit has a different landlord and different guidelines so it would be best to let them know the property that you are interested in and then ask..Hope that helps.

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do they eork with you if you have an eviction?

alson henry | Oct 13, 2018
clarence frazier | Oct 13, 2018

If it's over 2 yrs old..

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I have one eviction 2013. I show tree time rent. Would this be ok to move in.

Nina Paymani | Oct 13, 2018
Stefano Denson | Oct 13, 2018

Yes they would look into getting you into a place

I haven't heard from anyone yet about a property

MONA Sanders | Oct 13, 2018
megan volpe | Oct 13, 2018

They have poor customer service

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Dot u guys accept convicted felons

Bernie Mack | Oct 13, 2018
SEXY THING | Oct 13, 2018

YES THEY DO AND IF IT IS RECENT THEY MAY REQUEST A HIGHER DEPOSIT BASED OFF WHAT THE FELONY IS

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Can you view a house on saturday

Wanda Clinton | Oct 13, 2018
Monique Rose | Oct 13, 2018

Yes you can. They will give you a code.

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Process of moving to Jacksonville Florida and I'm looking for a home in a safe clean environment / location. Do you guys think you can help me looking to move next month.

Myres | Sep 28, 2022
Sergio Centeno | Sep 28, 2022

Try calling them. I moved to Jacksonville on August 23, stayed at a Motel 6 and rented a car. Then I scheduled to visit 4 properties and on September 1st was signing the contract of my new home. The experience was amazing.

No one is ever available to talk about which properties are available. I set up showing giving my info and they cx showing

Michelle Simmons | Jul 14, 2022
Julie Sullivan | Jul 14, 2022

Call and be respectfully firm. Daily.

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No one is avail to talk. Need a place ASAP. I have not been able to reach anyone. Then i set up a showing giving my information and they sent email to cancel showing with all my info.

Michelle Simmons | Jul 14, 2022
JWB Rental Homes | Aug 13, 2022

Hi Michelle, Thanks for reaching out! I've forwarded this over to our team so we can reach out directly. The direct line to our leasing team is 904-737-0035 just so you have it for your records. Homes are renting very quickly, so as something is taken off of the market, we cancel all upcoming showings to prevent confusion.

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I have reached out several times - left messages, sent messages, etc. There have been home I'm interested in and I try to ask about them but I'm only sent auto responses like "what did you think?". This is not a good way to run a business.

Tina Dunne DAA | Jun 14, 2022
Tawnya Baur | Jun 14, 2022

Stop trying to contact them online call the office and ask to speak to the property manager of the address that you are looking at.

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I’ve been trying to get in contact with someone for a few days Ives submitted all my paperwork and would like to move asap but nobody is answering the phones nobody is returning my calls

Big Duke | Jun 14, 2022
Bekki Nelson | Jun 14, 2022

I turned in all my paper work as well. They never returned mine either . I gave up after about 3 weeks.

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How do I put in application for a rental?

Joannar M. Ward | Mar 16, 2022
JWB Rental Homes | Mar 16, 2022

Hey Joannar! you can apply online at www,jwbrentalhomes.com or call our leasing team at 904-737-0035

Do you have tent to own homes?

Eve Perry | Nov 16, 2021
JWB Rental Homes | Nov 16, 2021

Sorry we do not. We specialize in long-term leases with our residents (2-3 years.). Our average resident stays with JWB over 4.5 years in total.

Does it matter what credit score you have

Tombura Jones | Oct 12, 2021
JWB Rental Homes | Oct 12, 2021

We do run a credit check but we do not deny based on a credit score.

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Is it hard to get a house from jwb?

Lakendra Echols | Oct 12, 2021
Sherri Holder | Oct 12, 2021

No it’s pretty easy and painless

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How do you apply online? There is no "Apply" button on the website.

Malik Freeman | Oct 12, 2021
JWB Rental Homes | Oct 12, 2021

The first step to applying is to schedule and view the home you're interested in. You can do that on the website. Once you've attended your showing and you know the home you'd like to rent, someone from our team will assist you in the application process. You can also call our office to speak with a Leasing Agent at (904) 737-0035 for help along the way. Thanks!

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Will you accept a seven month lease?

Robin Johnston | Oct 12, 2021
JWB Rental Homes | Oct 12, 2021

Hi Robin, we focus on long term resident stays so we wouldn't be able to accommodate a 7 month lease term. We sign 2 and 3 year leases. Thanks for your interest!

When your company does a credit check is it a soft or hard pull on your credit

Angel Thomas | Oct 12, 2021
JWB Rental Homes | Oct 12, 2021

This is a hard pull.

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Why do y’all charge renters so much money? Why are y’all buying up all the property when y’all are just some greedy money hungry people? Are there any black owned real estates?

Diamond Williams | Oct 12, 2020
JWB Rental Homes | Oct 12, 2020

Hi Diamond, we try very hard to create a great renting experience for our residents. Rents are rising across Jacksonville and we offer long-term leases with guarantees that the rents won’t increase for up to 2 years.

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Can renters pay rent in person?

JWB Rental Homes | Oct 12, 2020
JWB Rental Homes | Oct 12, 2020

Yes, you can stop by our offices anytime.

Do you work with past evictions

Shirmine Fries | Oct 12, 2020
JWB Rental Homes | Oct 12, 2020

Typically the answer would be no but there are certain extenuating circumstances. I'd encourage you to reach out to our team to get more information. Our office phone is 904.737.0035.

Can someone help me with the rent payment sites. It won't let me create a username and password to pay online.

Brooke S | Oct 12, 2020
JWB Rental Homes | Oct 12, 2020

Yes, we would be happy to help. Please call us at (904) 755-7777 and we can walk you through it.

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rental portal is down... is there drop box at the office for rent

Larry Morrisey | Oct 12, 2020
JWB Rental Homes | Oct 12, 2020

Hi, the rental portal is working now. There is a drop box on site! Please keep in mind that we do not accept cash or personal checks.

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Who do I file a complaint to about a issue

Marcel Johnson | Oct 13, 2019
JWB Rental Homes | Oct 13, 2019

Hi Marcel, please reach out to (904) 755-7777 and we'd be happy to take care of your issue.

Emergency maintenance line?

Casey Morris | Oct 13, 2019
JWB Rental Homes | Oct 13, 2019

Yes we do. Please call (904) 755-7777 and we're always happy to help.

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Do you have rental listings

Mrs Lady | Oct 13, 2019
JWB Rental Homes | Oct 13, 2019

Hi Mrs. Lady, Katrina is right, You can visit us at www.jwbrentalhomes.com to see all available homes! You can also call JWB at (904) 737-0035 to schedule your showing.

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How much do they charge if you break the lease early?

Jaysgirl40 | Oct 13, 2018
J Grand (DamnDiva007) | Oct 13, 2018

1-2 months rent

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Do you accept section 8

Sheila Moore | Oct 13, 2018
J Grand (DamnDiva007) | Oct 13, 2018

Some properties do accept section 8 but you would have to call to see which ones.

I received an eviction 2018 for 2.00 and the landlord didn't want me to move out due to her not wanting to fix anything will the work with me being that everything is paid as soon as I received my court hearing ?

lafayah mitchell | Oct 13, 2018
J Grand (DamnDiva007) | Oct 13, 2018

It's usually on a per client basis. They may require you to pay a higher deposit it just depends..Its best if you call and explain the scenario..Good Luck

What are you looking for as credit?

Lakeysa Dunn | Oct 13, 2018
Katie Derringer | Oct 13, 2018

JWB looks at your application as a whole, not just a credit score. Give them a call and they can go over your circumstances and let you know if you qualify.

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Do they accept section 8 ?

Lashaunda Cobb | Oct 13, 2018
J Grand (DamnDiva007) | Oct 13, 2018

Each property has a different landlord and some do accept..Call Monday they can give you a list of properties that do

I never had a apartment or house before my credit is not so good .. are they big on credit ? Need somewhere to asap

MaResa Allen | Oct 13, 2018
Katie Derringer | Oct 13, 2018

They check your credit, but don't require a certain score. They have the other requirements on their website

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