Baltimore City Department of Public Works

Category: Government office in Baltimore, Maryland

Address: 200 Holliday St UNIT 600, Baltimore, MD 21202, USA

Phone: +14103965398

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: Closed

Reviews

John Hughes

Jul 13, 2022

High water bill. City is broke and they are charging me over $200 for $15 of water. Rest is tax, infrastructure fee, management fee, stormwater fee, bay restoration. They are bunch of crooks.

Patricia Leach

Jun 27, 2022

No lines at 9:45am. Cashier's pleasant.

Laser Frederick

Jun 24, 2022

Do not bother calling or trying to get any customer service! Had a water bill discrepancy that I needed to speak to financing. After calling in several times, I was hung up on, transferred, and put back into the phone tree, no less than 5 times. Whenever I would get a real person, they put me on hold - then it would restart me back at "Thank you for calling" at the beginning ALL over again. Every. Time. Eventually I got someone to walk me through the issue, when I began a sentence with "Okay..." she took that opportunity to say "Thank you for calling" and hung up. My issue was not resolved - I literally screamed at the dial tone. I know this is screaming into a void... but I beg someone to do something about this. How hard is it to better your customer service??? Zero stars.

shawn krause

May 3, 2022

Everyone I spoke to was very nice and did their best to help, but there were always super duper long hold times and they were so backed up that it took months to resolve anything. Called back every month for months.

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Questions & Answers

How do I pay my bill online

Collin Richardson | Oct 13, 2017
Alan Downer | Oct 13, 2018

How do I pay bill on line

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How do I pay my water bill on line

Barbara Felder | Oct 13, 2018
James Sinnott | Oct 12, 2020

Pay bill

How do I send documents to the water company, so I can get the water bill changed to my name?

toni Spencer | Oct 13, 2018
Danielle Brown | Oct 13, 2018

Put water bill in name

how to get help with a water bill

Mary Fields-Coates | Oct 13, 2017
Rose Latham | Oct 13, 2018

Pay my bill

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How do I apply for a job

Dewayne Joyner | Oct 13, 2019
Jeffrey Raymond | Oct 13, 2019

Go to the City website and look for open civil service positions. Best wishes.

How much is my water bill for the month of janurary

Michael Daye | Oct 13, 2018
Florence Tinsley | Oct 12, 2021

How much is my water bill at 3375 Delaney Baltimore MD 21229

can i pay a citation online.,and if so whats the info.

Johnnetta Moore | Oct 13, 2018
Norman Mitchell | Oct 13, 2018

Yes you can just go to City website !!

How do I get a copy of a past bill

Mireille Curro | Aug 13, 2022
Randolph Foster | Aug 13, 2022

Do not txt

Who do I call about getting bulk trash removed from my house?

Gina Hall | Jun 14, 2022
Patricia Leach | Jul 14, 2022

311 ask to schedule pickup for bulk.

OK Google how do you fill out a money order to the water company

Shelia Zeez | Oct 12, 2021
Tamika Felder | Oct 12, 2021

Make it Payable to the Director of Finance . Fill in the address and signature portion. Write your account number on the memo line or in some other blank area of your money order.

Will trash be collected on November 29

James Toliver | Oct 12, 2020
Tracy Stevens | Oct 12, 2020

Friday's trash will be collected Saturday.

Is there a web site to check our water bill

William Noark | Oct 13, 2019
Tracy Stevens | Oct 13, 2019

Right now, the website is down.

Who collects boxes that broken down

j reed | Oct 13, 2019
Tracy Stevens | Oct 13, 2019

Put them outside with your recycling.

How do i get reimbursed for pothole damages?

Tersheia D Frazier -DHS- Anne Arundel County | Oct 13, 2019
Jeffrey Raymond | Oct 13, 2019

Submit a claim to the City Law Office.

Is there a app I can do to my phone

JM 13 | Oct 13, 2019
Tracy Stevens | Oct 13, 2019

I believe it's 311

Where do I go to find out when my property taxes are due?

Brenda Oconnor | Oct 13, 2019
Sylvester brunson | Oct 13, 2019

200 n Holliday st

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When is garbage pick up and recycle for Woodbourne Ave, days?

Brenda Claiborne | Oct 13, 2019
Jeffrey Raymond | Oct 13, 2019

Please visit cityworks.baltimorecity.gov for this and related information.

It's true when the sanitary people come collect the trash they do leave the trash on the ground ... how can baltimore city keep the area clean if the sanitary people leave the trash there on the ground ...

Patricia Freeman | Oct 13, 2018
Jeffrey Raymond | Oct 13, 2018

Please call 311 to report this so it can be checked and corrected.

Is it possible to install water meter in two family apartment?

tsegaye bitew | Oct 13, 2018
Jeffrey Raymond | Oct 13, 2018

Do you want two meters? Or just one meter for both?

Is there a drop box

D Upchurch | Oct 13, 2018
Raymond hough | Oct 13, 2018

Yes

Will trash be picked up on March 30th 2018.

Arthur Lewis | Oct 13, 2018
Jeffrey Raymond | Oct 13, 2018

Trash and recycling will NOT be picked up on Good Friday. This is a City holiday. The make up day for trash and recycling collection is Saturday, March 31.

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