The Apartments at Charlestown Crossing

Category: Apartment complex in North East, Maryland

Address: 400 W Claiborne Rd, North East, MD 21901, USA

Phone: +14432698286

Opening hours

Sunday: 12–5PM

Monday: 9:30AM–5:30PM

Tuesday: 9:30AM–5:30PM

Wednesday: 9:30AM–5:30PM

Thursday: 9:30AM–5:30PM

Friday: 9:30AM–5:30PM

Saturday: 10AM–5PM

Reviews

Shannon Robinson

Jul 21, 2022

I have lived at Charlestown Crossing almost 3 years now and I love it. The community is very nice and peaceful. Neighbors are respectful. Parking can be challenging but there has only been 3 times that I've come home really late and had to park away from my building. I love my apartment. When I first moved here I had a two bedroom two bath and it was very spacious and lots of natural light. I am now in a one bedroom and I love it. I think if I had to change anything, it would be the carpet. I loathe carpet. I'd prefer no carpeting at all. But overall, I love it here. p.s. A Stairmaster in the fitness center would be awesome :)

Joey Michael

Jun 18, 2022

This is a great place to live. I don’t really have any complaints except for the parking. It’s absolutely ridiculous that for the amount of money we pay to live here that we never are able to find a parking spot in front of our building after a certain time of day. People from other buildings use the parking in front of our buildings , And in the summer when the pool is open instead of utilizing the parking in front of the office, everyone fills up the parking spots along the buildings by the pool.

Tanya White

Jun 13, 2022

For the amount of money you pay for rent, you would think you'll have a place to park your car. Parking out here is RIDICULOUS!! Once you leave the parking lot, good luck finding a new one once you return. You LITERALLY have to park 1/4mi from your apartment building! Forget having guests over because you & them will have no where to park & I'm not exaggerating! They're suppose to have assigned handicap parking, but rarely any of the cars registered to those spots actually parks there. There's 3 assigned handicap spots & 1 that is not. One of the 4 spots are utilized correctly, the other 3 are not. There's a family who has 2 handicap parking spots, but only 1 car has an official handicap sticker. Instead of them using their assigned spot, they'll use the spot that's not assigned and allow any & everyone else to use their assigned spots even though those other cars don't have handicap stickers. I parked in their spot once to let my grandma, who use a walker, out of the car. I couldn't park in the free handicap spot because it was being used by the 1 family who already has 2 handicap spots. A female from the NEXT building tells me I cannot park there, but she was parked in 1 of the handicap spots & her vehicle wasn't suppose to be parked there either. She watched me help my grandma out of the car & return to my vehicle to make sure I moved. I took my sweet time & moved once she moved her car. If there is no parking, they'll just park in the handicap spot because they know it's available. The office needs to strip them of 1 of their handicap spots, since they're not using it correctly & make it into a regular spot where everyone can park. I mean when we can't find a place to park, we can't just park in a handicap spot. We have to keep driving around until we see 1 available. If they can't find a spot, they'll just use a handicap spot. Like come on how fair is that? Besides parking, it stays very cool in my unit all year round, which makes the winter horrible because it's so cold & the neighbors weren't that friendly. NEVER AGAIN!

Jackie Guerra

Mar 30, 2022

Great apartments to live in! Had no problems living here.

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Questions & Answers

What are your income requirements?

The Apartments at Charlestown Crossing | Oct 12, 2021
The Apartments at Charlestown Crossing | Oct 12, 2021

Our residents are required to make a little over three times the rent per month. If your income is short of this amount, we accept qualified co-signers, and can use funds in savings accounts, trust funds, etc. to offset the difference.

Do you accept packages?

The Apartments at Charlestown Crossing | Oct 12, 2021
The Apartments at Charlestown Crossing | Oct 12, 2021

We accept packages in the office and also have HUB Lockers on property that are available 24 hours a day for delivery and pick-up.

What are the swimming pool hours?

The Apartments at Charlestown Crossing | Oct 12, 2021
The Apartments at Charlestown Crossing | Oct 12, 2021

The pool is open from Memorial Day through Labor Day. Pool hours are 11:00 am to 7:00 pm Monday through Friday, and Noon to 8:00 pm on Saturday and Sunday.

Do you charge an amenity fee?

The Apartments at Charlestown Crossing | Oct 12, 2021
The Apartments at Charlestown Crossing | Oct 12, 2021

We do not charge an amenity fee for our residents using the clubhouse or pool.

How quickly will my application be approved?

The Apartments at Charlestown Crossing | Oct 12, 2021
The Apartments at Charlestown Crossing | Oct 12, 2021

We attempt to approve applications within 24 hours. To expedite approval we suggest that you provide your last three paycheck stubs.

How much is the security deposit?

The Apartments at Charlestown Crossing | Oct 12, 2021
The Apartments at Charlestown Crossing | Oct 12, 2021

The security deposit is normally $500, but is based on your background check. The maximum deposit is two months rent. We also offer an alternative deposit program through Lease term Solutions. The price for this option varies from $99 to $325, however, this payment is not refundable when you vacate the apartment.

What are the hours for the fitness center?

The Apartments at Charlestown Crossing | Oct 12, 2021
The Apartments at Charlestown Crossing | Oct 12, 2021

Our residents have 24-hour access to the fitness center.

What is Valet Waste, and can I opt out of this service?

The Apartments at Charlestown Crossing | Oct 12, 2021
The Apartments at Charlestown Crossing | Oct 12, 2021

Valet waste removal is a property wide program that is not optional. Trash is placed inside of a provided trash can and picked up outside of your door five nights a week, for your convenience.

Which utilities am I responsible for paying?

The Apartments at Charlestown Crossing | Oct 12, 2021
The Apartments at Charlestown Crossing | Oct 12, 2021

You will be responsible for paying your electric, water/sewer, and $25.00 for valet waste removal services.

Do you allow pets?

The Apartments at Charlestown Crossing | Oct 12, 2021
The Apartments at Charlestown Crossing | Oct 12, 2021

We welcome up to two pets per apartment. There is no weight limit, however, we have breed restrictions for dogs. Please contact us for more details.

What cable company is over here

Jeania Bratton | Oct 13, 2018
Victoria Bates | Oct 13, 2018

I'm pretty sure Xfinity

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