State of New Jersey Department of Education

Lorraine Fortino

The worst experience!!!! This is my second review and I am still trying to get my certification. I spoke with Maya, SO RUDE!!!!! Held for 50 minutes, someone picked up the phone and hung up, called back and MAYA said they have everything they need, yet on my end it still says pending documentation. I asked her to send me a confirmation of what she was telling me, but she said we don't do that and hung up on me!!!! I already had to give up a position because I wouldn't be certified in time. I figured I already paid the application fee I might as well get the certification. What a horrible process. I hope someone at the DOE is reading these reviews!!!!

Sangeeta Bandal

I don't think I can even give a star to NJDOE. They are the worst! The representatives are rude, their processing is horribly slow, their call center wait is no less than 30 minutes, they do NOT make any process simple and clear for teachers.

Luis Giuliano Victorero Moya

Very dissapointed on the whole "licensing process". The change to the new portal is making life very difficult for new and old applicants. The only time I have experienced such bad and inefficient process was my green card migration application. I called to get help on their portal and the only thing I learned today is that you cant do anything! You cant edit your information, everything needs to be uploaded, they are requesting to resend transcripts??!!. At this point, I am giving up the whole application and focusing on teaching. I might seek help and possibly even pay someone to do all the process for me later this year.

C M

There's a "teacher shortage" but no one answers the phones or responds to emails. I called at exactly 8am and was on hold for longer than 20 minutes and the system said due to high call volume there is a longer hold time. I tried communicating with someone on the NJ cert website and of course no one responded back! This is so frustrating