Sleep Inn & Suites Ashland - Richmond North

Shannon Hutton

Basic hotel. Staff friendly. Our room had 2 queen and a pull out couch ( we had to ask for bedding as we had none for this and no pillows) remote had dead batteries. Room had a very musty smell to it (not a clean smell). Breakfast was not great (waffles were pretty much the only good food). Older hotel needs updating. Second floor was a smoking floor and you could SMELL POT through the whole place. Bathroom shower curtain wouldn't close , water got on floor and it gets very sticky because fan don't work well. For paying 171 dollars for one night def feel like we got ripped off. Pool was okay. Plus to staying here was you had all the foods, gas station and stores near by. Other than that probably not a place we would go to again.

Grant Fifield

We only stayed one night, hotwire.com gave great reviews but in reality this place needs lots of TLC. So, we get there check the room with a king size bed they assign but the room smells really off either cleaner or water damage residual smell and 2 lights in room don't work. I then ask for a new room and the front desk attendant is helpful and gets us another room. Room has a coat hook barely hanging to wall and AC is dying but beyond that is o.k.. We chose it for the breakfast in the morning but nothing is working or stocked. Morning front desk attendant says all orders have not been delivered due to pandemic but this can't be right as other hotels I visited on our trip did fine with this even if some items weren't available... I'd give it a one if our customer service had been poorer or if we found bugs in room. Reports from others that the halls stink of varying smells is true, stains/poor maintenance abounds, and trash left all over including tops of vending machines. See my pictures, I couldn't make this up...would not recommend.

Richard

Positive: Location. Internet was fast. Negative: Must have new ownership since I have stayed here before. Lots of mold in shower, didn't see till morning, very worn furniture, TV 1/2 the channels didn't work.

Sharon Mason

The only good thing was a comfortable bed. Dirt on floors, bathroom fan cover hanging down from ceiling, lukewarm coffee, no breakfast although I don't think I would have eaten there anyways. No hair dryer in room. Would never stay again. Price for what you get is ridiculous. Oh and room smelled of Marijuana even though it was a non smoking room.